Lead Product Manager

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Code for America

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

🤲 Charity

🏛️ Government

🌍 Social Impact

Charity • Government • Social Impact

Code for America is a non-partisan, non-political 501(c)(3) charitable organization dedicated to improving government services and fostering resilient communities. The organization leverages technology to simplify access to food benefits, tax filing, criminal record clearance, and more, aiming to break down barriers and find real solutions for individuals across the country. Through partnerships with governments and communities, Code for America designs human-centered applications and provides consulting and advisory services to enhance social safety nets and government processes. By building tools and resources that facilitate easier benefit enrollment and tax services, Code for America strives to create a more inclusive government that works for everyone.

📋 Description

• The Lead Product Manager will own and set direction and strategy for a product or project. • You’ll lead cross-functional teams to solve complex problems and deliver user-centered products and services using your expert skills in product management, stakeholder management, agile methodologies, and modern software development practices. • This role will report to the Director of Product and is expected to travel no more than 15% of the time. • Setting product strategy for the product or program area. • Partner with the Program manager and other cross-disciplinary team members to define the overall strategy for your project or program. • Develop and own the product strategy and execution of a project or program area. • Communicate product vision and strategy to your team with clarity and enthusiasm. • Drive external stakeholder alignment with the product vision and strategy, partnering with internal cross-functional team members when appropriate. • Work closely with the PM team and others to deliver products and services that execute your program area’s strategy and promotes systems change. • Help lead a talented multi-disciplinary team (which may include design, research, and engineering) to test and develop new solutions that work for underserved communities and increase our impact. • Collaborate with other leaders to identify and escalate risks and determine mitigation strategies. • Collaborate with engineering and other team leads to develop and evolve team processes that enable us to focus on the right things and execute efficiently. • Collaborate with designers on the creation of prototypes and models. • Practice active listening and create space for team members to raise concerns and share feedback. • Give and receive feedback constructively, and foster an environment where differing perspectives are welcomed. • Other duties as assigned.

🎯 Requirements

• 7+ years of product management experience. • Proven ability to lead high quality product development using an agile methodology - iteratively improving products through delivery cycles. • Proven ability to interpret and leverage user research, usability testing, and data analytics to make and validate product decisions. • Strong product judgment - knowing when to prototype and when to code, when to experiment, and when to change direction. • Review and write effective product strategy docs and product/feature specs and give thoughtful feedback to the team. • Strong communication skills and experience and comfort with managing project stakeholders internally and externally; ability to incorporate feedback when it's best for the product, program, and the people. • Ability to make tough trade-off decisions and facilitate effective conversations at key inflection points • Have a handle on the day to day and an ability to forecast, plan, connect incremental short-term progress with a long-term vision. • Ability to identify product issues and advocate effectively to address these issues, whether by adding or changing resources or adjusting scope or requirements. • Ability to manage day-to-day delivery while connecting incremental short-term progress to a longer-term project vision • Ability to engage effectively on future possible opportunities and work for your product and/or project area, including helping to shape the potential work. • Understand how to tie your team's efforts to Code for America strategy, and make recommendations to your product or project team based on those factors in order to maximize team outcomes. • A passion for our mission of making government services better for people who need them.

🏖️ Benefits

• Leadership and teammates who share a strong work ethic and values, and who respect and care for one another • A collaborative, cross-functional, hardworking, and joyful environment • Laptop provided • A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy • Cell phone and/or internet reimbursement of $50 per month • $500 annual (per calendar year) stipend towards professional development; prorated at time of hire • Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000 • Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth • Employees receive a 100% employer match on the first 3% of contributions. • Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5% • At least one no cost health insurance option for full-time employees for employee-only coverage • A minimum of 80% of the cost of dependent coverage • Code for America employees may work remotely across the US • Code for America employees main residence must be within the US • Full-time employees work 40 hours per week, Monday - Friday • Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours • Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day • Paid sick time; up to 96 hours annually • 17 weeks of paid parental and family leave • 3 weeks of paid sabbatical after 5 years of service