Codent
51 - 200 employees
π₯ Healthcare
π€ Artificial Intelligence
βοΈ SaaS
Healthcare β’ Artificial Intelligence β’ SaaS
Codent is an AI-driven treatment coordination platform for dental practices that automatically follows up with patients who leave with unscheduled treatment. It uses personalized text outreach, embedded patient education, and integrated scheduling to answer questions about treatment, cost, and insurance and then books appointments directly into a practice management system (Dentrix, Eaglesoft, Open Dental, Curve, etc. ). Codent combines AI to identify unscheduled cases with a US-based team of former treatment coordinators for human handoffs when needed, aiming to recover unscheduled production and boost case acceptance while maintaining HIPAA and SOC 2 compliance.
Treatment Coordinator
π₯ 22 minutes ago
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Codent
51 - 200 employees
π₯ Healthcare
π€ Artificial Intelligence
βοΈ SaaS
Healthcare β’ Artificial Intelligence β’ SaaS
Codent is an AI-driven treatment coordination platform for dental practices that automatically follows up with patients who leave with unscheduled treatment. It uses personalized text outreach, embedded patient education, and integrated scheduling to answer questions about treatment, cost, and insurance and then books appointments directly into a practice management system (Dentrix, Eaglesoft, Open Dental, Curve, etc. ). Codent combines AI to identify unscheduled cases with a US-based team of former treatment coordinators for human handoffs when needed, aiming to recover unscheduled production and boost case acceptance while maintaining HIPAA and SOC 2 compliance.
π Description
β’ Coordinate and review dental treatment plans in collaboration with partner dental offices β’ Utilize Codent AIβs technology platform to support treatment planning workflows and documentation β’ Verify and interpret dental insurance benefits, including coverage limitations and estimated patient responsibility β’ Communicate treatment plans to patients clearly and professionally via phone, video, or secure digital platforms β’ Support dental offices by improving treatment plan understanding and case acceptance through patient education and financial presentation β’ Accurately document treatment coordination activities within Codent AI systems and applicable dental practice management software β’ Serve as a liaison between dental providers, insurance carriers, and patients to ensure clear and consistent communication β’ Maintain compliance with HIPAA and applicable data privacy regulations
π― Requirements
β’ Minimum 5 years of experience as a Dental Treatment Coordinator β’ Strong working knowledge of dental procedures, terminology, and common dental insurance plans (PPO, HMO, indemnity) β’ Experience with insurance verification and patient financial discussions β’ Ability to work effectively using cloud-based platforms and remote communication tools β’ Strong written and verbal communication skills β’ Excellent organizational skills and the ability to manage multiple workflows in a remote environment β’ Strong attention to detail and data accuracy β’ Comfortable working with evolving systems and frequent updates β’ Able to follow documentation standards and operational procedures β’ Comfortable supporting teams with varying levels of technical skill
ποΈ Benefits
β’ Competitive hourly compensation based on experience and qualifications β’ Full-time W-2 employment β’ Health, dental, and vision insurance options β’ Fully remote work environment β’ Opportunities for professional growth within dental technology
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