Senior Internal Communications Manager

🕒 August 28

🇺🇸 United States – Remote

💵 $205.8k - $242.1k / year

⏰ Full Time

🟠 Senior

🗣️ Communications

🦅 H1B Visa Sponsor

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Logo of Coinbase

Coinbase

1001 - 5000 employees

Founded 2012

💼 Consulting

₿ Crypto

💸 Finance

💰 $21.4M Post-IPO Equity on 2022-11

Consulting • Crypto • Finance

Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.

📋 Description

• Define and own the internal communications strategy for a portfolio of stakeholders • Serve as a trusted advisor to senior leaders on messaging, approach, and timing • Ensure employees have the information and context needed to do their jobs • Create and improve systems, including AI-powered tools and workflows, that scale communications across a globally distributed, remote workforce • Measure communications program effectiveness and use data for continuous improvement • Develop a deep understanding of Coinbase’s mission, strategy, and culture and reinforce them in communications • Identify and implement AI-native approaches to content creation, personalization, measurement, and feedback loops • Support and execute organization-wide or company-wide live events, including drafting talking points, advising on event flow and structure, and preparing speakers • Partner with Internal and External Communications teammates on proactive/reactive communications and internal issues management • Report to the Director of Internal Communications • Partner directly with executives and senior leaders to tell powerful stories, drive change, and define best-in-class internal communications in an AI-native company

🎯 Requirements

• 10+ years of experience in internal, external or corporate communications, media / journalism, or another writing intensive role • Excellent written and verbal communications skills, prioritizing clarity & brevity in all communications • Well-developed “executive presence,” including experience directly partnering with senior executives on communications initiatives, with examples of ability to influence stakeholders and adapt work style accordingly • Demonstrated experience using AI tools to accelerate and improve communications work, including responsible use and human oversight • Resilience and grit in the face of rapid organizational change and shifting priorities • Experience communicating to a highly distributed, remote workforce • Extremely organized, with experience in roadmapping and planning • Ability to generate ideas and implement them • Ability to balance speed and quality, with an acute sense for priorities • Enthusiasm for crypto with willingness to develop real fluency in the space

🏖️ Benefits

• Equity eligibility • Bonus eligibility • Medical insurance • Dental insurance • Vision insurance • 401(k) • Quarterly in-person working sessions (“surges”) • Reasonable accommodations for individuals with disabilities • Free compatible screen reader available for applicants needing screen reading technology

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