Delivery Manager

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🕒 January 28

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Collinson

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚗 Transport

🤝 B2B

Transport • Insurance • B2B

Collinson is a global family-run business that specializes in enhancing the travel experience for customers worldwide. With a workforce of over 1,800 people, Collinson offers market-leading airport experiences through Priority Pass, develops customer loyalty and engagement programs, and provides insurance solutions to more than 40 million customers. The company is committed to innovation and values-driven operations, and it prides itself on creating a dynamic and inclusive workplace. Collinson's expertise spans airport lounge services, travel assistance, and insurance sectors, ensuring safe, secure, and enriching travel experiences.

📋 Description

• Planning and dependencies – work with workstream leads to build a project plan (both detailed and plan on a page) outlining key activities and milestones whilst also identifying and tracking the key internal / external dependencies that inform sequencing and / or timing of the project • Resourcing – work with workstream leads to understand resource requirements ensuring relevant stakeholders are aware of demand for each of their teams • Delivery – monitor individual workstream performance against the plan, challenge slippage and help define and implement mitigations • Risk and issue management – review the risks and issues experienced by the workstream leads and escalate as needed to the Project Sponsor and / or Steering Committee • Governance – facilitate relevant governance forums and the distribution and closure of relevant actions and decisions • Stakeholder management – Establish strong working relationships with different stakeholder groups (including ** Senior Leadership, Project Managers, Change Leads, BAU owners, external 3rd parties and Collinson International Ltd leadership team and Board) • Team leadership – oversee the work of the Workstream Leads • Reporting – collate reports from Workstream Leads to build a view of programme progress (e.g. status against plan & next steps). Consolidate this to report up to the Programme Manager / Project Sponsor / Transformation Management Office (TMO) as applicable • PM community – be an active member of the PM Community, sharing insights and experience to help raise standards across the organization.

🎯 Requirements

• Project Management • Change Management • Strategic thinking and planning • Communication and stakeholder management / influencing • Cross-functional working • Leadership and team management • Training and development • Problem solving and analysis • Ability to deal with ambiguity • Commitment to continuous learning • Previous experience as a Project Manager (3-5 years) • Previous experience of managing projects within Technology organisations. • Previous experience of working successfully with Change Managers • Previous experience of delivering both standalone projects and projects that form part of a wider programme • External certifications in Project Management desirable but not essential (e.g. Prince2 or APM) • Experience and understanding of Lean Six Sigma is desirable but not essential • Experience and understanding of SaaS solutions is desirable but not essential.

🏖️ Benefits

• 100% employer paid medical, dental, life & LTD insurance for employees • 100% match to your 401k deferrals (limited) with 100% vesting at 6 months • Supplemental Insurance including STD, additional Life • Priority Pass Membership • Global Mentoring Program • Wellness Programs