Referral Coordinator – Ostomy Care

🕒 July 14

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $55.2k - $82.8k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Coloplast

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Medical Devices

Coloplast is one of the most successful medical device companies in the world, dedicated to improving the lives of individuals with intimate healthcare needs. Founded in 1957, the company was inspired by a nurse's desire to help and an engineer's commitment to innovation. With a strong emphasis on collaboration, inclusion, and personal empowerment, Coloplast creates solutions that enhance the quality of life for millions globally. Their mission reflects a deep commitment to caring for individuals, making everyday life easier for those they serve.

📋 Description

• Create and process referrals from healthcare professionals and other referral sources in the customer management database • Validate medical files and scan documentation into customer accounts • Verify patients’ insurance benefits by contacting insurance companies and document account information • Process leads from external departments and complete required documentation • Organize, update, review, and validate customer records • Complete inbound and outbound telephone calls related to referrals • Verify insurance benefits for new, existing, changed-insurance, and reactivated patients • Record clear summaries of insurance information from carriers • Review medical records for missing documentation and verify diagnoses and signatures • Correct deficient documentation and obtain required signatures within prescribed periods • Ensure file accuracy and scan documents into the system • Research and resolve customer order issues by communicating with healthcare professionals and insurers • Update company database records according to Corporate Compliance Guidelines • Maintain knowledge of relevant policies, procedures, and job skills • Meet or exceed quality and quantity performance standards • Support departmental leadership in achieving goals through task completion and training • Maintain effective relationships with customers and coworkers • Follow housekeeping, quality, safety, ethical, legal, and corporate policy requirements • Perform additional duties and occasional overtime as directed

🎯 Requirements

• High school diploma or equivalent • Minimum of one-year experience in a contact center • Willingness to engage in telephone direct sales • Ability to take initiative and work independently • Ability to interpret instructions and guidelines to make decisions and take necessary actions • Ability to follow complex instructions and guidelines to address specific problems • Ability to navigate between different computer systems • Ability to apply instructions and guidelines in performing duties • Ability to maintain composure during stressful situations • Ability to communicate effectively verbally and in writing • Ability to determine work priorities • Ability to work independently to achieve established goals and objectives • Skilled typing ability • Knowledge of personal computers, hardware, software, Microsoft Office Suite, and related applications and systems • Available and flexible to work changing schedules, including nights and weekends • English/Spanish bilingual preferred

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance plans • Company-sponsored wellness programs • Mental health resources • Paid leave of absence for qualifying events • Generous paid parental leave for birthing and non-birthing parents • Competitive 401(k) plan with company match, vesting immediately • Financial planning services • Corporate discount programs • Generous paid time off • Flexible work hours • Flexible work arrangement options may be available • Continuous learning and career advancement through training programs, mentorship, and tuition reimbursement • Recognition programs, peer recognition, bonuses, awards, and special events • Team-building activities • Volunteer opportunities • Company-sponsored events • Supportive work environment and sense of belonging • Sustainability strategy