Cancer Screening Advocate – Temporary Contractor

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Color

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

🤖 Artificial Intelligence

Healthcare • Artificial Intelligence

Color is a healthcare company that operates a Virtual Cancer Clinic delivering oncologist-led clinical care across the entire cancer journey—from prevention, screening, and diagnosis through active treatment and survivorship. Color combines virtual clinical services, at-home screening and testing, and AI tools to expand oncology expertise, speed decision-making, and improve access and outcomes at scale. It partners with employers, health plans, unions, consultants, and public-sector organizations to provide clinically managed cancer care, Expert Medical Opinion, and care coordination focused on earlier detection, faster follow-up, and cost reduction; the company is ASCO-certified and emphasizes measurable clinical and cost outcomes.

📋 Description

• Coordinate cancer screening appointments with external healthcare facilities. • Call facilities to collect availability and book appointments according to patient facility and scheduling preferences. • Assist patients in understanding out-of-pocket costs. • Update the facilities database with accurate and reliable information. • Identify suitable facilities based on insurance, location, and patient preference. • Confirm facilities can perform procedures, are in network, and can accommodate patients. • Obtain appointment and referral results from facilities via fax and phone. • Review and triage the inbound fax queue and upload documents and results appropriately. • Inform patients promptly about scheduled appointments, locations, and preparation instructions. • Respond to patient inquiries and support tickets. • Accurately document appointment, order, and referral details in Color’s EHR system. • Address scheduling conflicts, rescheduling needs, and access issues. • Collaborate with clinical and administrative teams to support seamless patient care.

🎯 Requirements

• Exceptional communication and interpersonal skills. • Ability to collaborate effectively with cross-functional teams. • Passion for helping patients navigate the healthcare system. • Critical-thinking and issue-resolution skills focused on customer satisfaction. • Exceptional customer service, active listening, and verbal and written communication skills. • Professional phone voice. • Experience using EHR systems in a healthcare environment. • Expert knowledge of Google Apps and macOS. • Flexibility and adaptability to changing business needs and priorities. • Resilience in a fast-paced, dynamic operational environment. • Ability to handle stressful situations appropriately. • Access to a quiet, private, secure work location protecting patient health information and complying with HIPAA standards. • Must be proficient in Spanish and capable of conducting conversations fluently in Spanish. • Must have unrestricted right to work in the United States for any employer. • Must not require company assistance or sponsorship with work authorization now or in the future. • Ability to work Monday–Friday, 8:30 AM–5 PM PST/EST.

🏖️ Benefits

• Remote work arrangement • Assignment duration of 3–6 months • Monday–Friday schedule • Flexible time-zone preference between PST and EST