Customer Success Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $4k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Combine | Global Recruitment

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Combine | Global Recruitment is a Latin America-focused recruitment and staffing firm that helps companies build high-performing teams with pre-vetted LATAM professionals. They offer Outsourcing (handling vetting, compliance and payroll), Direct Hire (full talent acquisition and integration as direct employees), and Executive Search for C-suite and senior management roles. Their website emphasizes precision, compliance, and impact, and notes that over 200 companies use their Latin America recruitment solutions.

📋 Description

• Own client relationships end to end, from onboarding through recurring touchpoints • Prepare and lead recurring client check-ins approximately every other week • Take call notes using tools such as Granola or Otter.ai • Organize and action call notes in Linear • Build and manage consistent client cadences, including calls, next steps, and follow-ups • Triage day-to-day client needs and determine appropriate support • Identify patterns in client conversations and turn them into repeatable processes, templates, or client-facing messages • Serve as the warm, relational front door for clients • Use AI tools such as Claude in daily workflows • Report directly to Stacklist's founder/CEO and collaborate with the distributed team

🎯 Requirements

• Prior experience in an agency or startup environment • Background blending customer success and account management • Strong organizational skills and ability to turn calls into clear plans, Linear tickets, and calendar follow-ups • Proactive retention-oriented mentality • Excellent, fluent, natural English • Warm, easygoing communication style • Comfort and genuine curiosity around AI tools • Ability to work core hours overlapping US Eastern Time (EST ±1–2 hours) • Available to start immediately • Comfortable with fast pace, ambiguity, and wearing multiple hats • Able to flex communication style between corporate clients and less technical users

🏖️ Benefits

• Fully remote work • High-trust, remote role • Direct work with the founder/CEO • Autonomy and ownership in a distributed startup environment