Crisis Line Clinical Shift Supervisor

🔥 14 hours ago

🚗 Michigan – Remote

infoinfo

💵 $32 - $38 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Common Ground

Common Ground

201 - 500 employees

🏥 Healthcare

🌍 Social Impact

🤝 Non-profit

Healthcare • Social Impact • Non-profit

Common Ground provides a lifeline for individuals and families in crisis, victims of crime, persons with urgent mental health needs, and people trying to cope with critical situations. The company specializes in behavioral health care, crisis intervention, community support, counseling, psychiatric nursing, and victim advocacy, among other services.

📋 Description

• Provide crisis support to MiCAL Crisis Specialists • Conduct supervision meetings, payroll, shift scheduling, and debriefing • Train and develop staff, including monitoring calls and online training • Oversee daily MiCAL operations, including Crisis Specialist tasks and call activities • Provide support and backup support to MiCAL Crisis Specialists as needed • Review and support calls involving imminent risk and involuntary emergency rescues • Collaborate with Common Ground programs, crisis safety-net providers, PIHPs, emergency departments, and others to support callers • Assess crisis and personal/family needs to determine services and referrals • Maintain a high level of confidentiality • Fulfill additional duties as assigned

🎯 Requirements

• Master’s Degree in the Human Services field • Professional licensure in the State of Michigan: LLMSW, LMSW, LLPC, LPC, LLP, or TLLP • Minimum 3 years of experience in Crisis Services, preferred • Certification in at least one of the following is preferred: CAADC, CAC-R, CCDP, CCDP-D • Experience with persons with co-occurring mental illness and substance use disorder • Standards met for Mental Health Professional and Child Mental Health Professional • At-home high-speed internet on a private network • A private, HIPAA-compliant, dedicated office space • Strong leadership, self-discipline, outstanding problem-solving skills, and dedication

🏖️ Benefits

• Shift differentials: additional $3 hourly between 4:00 pm–8:00 am and $1 hourly shift differential 8:00 am–4:00 pm Saturday and Sundays • Non-Profit mission-driven, person-focused environment • 100-hour Crisis Intervention training • Opportunity for professional growth • Team oriented environment • An organizational culture of mental and behavioral health support for all • Generous Paid Time Off • Shift premiums • Employer sponsored benefit and wellness plans (including 16% fringe benefit dollars, Calm App, etc.) • Competitive wages

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