Assistant Director – IT Product Management, User Experience

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🔥 20 minutes ago

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Logo of Community Care of North Carolina

Community Care of North Carolina

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Community Care of North Carolina is committed to improving the health of its communities by transforming the healthcare experience. The organization addresses the inefficiencies and frustrations often associated with healthcare delivery by uniting regional networks of healthcare professionals, including doctors, nurses, and social service agencies. Through a public-private partnership, they implement a Medical Home model that emphasizes cooperative, coordinated care tailored to individual patients, benefiting millions in North Carolina.

📋 Description

• Lead CPESN USA’s information technology and analytics user experience strategy, efforts and deployments • Lead feature prioritization and implementation for multiple CPESN USA applications • Envisioning, developing and maintaining user interface requirements from CPESN participating pharmacy workforce members • Managing development, maintenance and life cycle of CPESN-supported User Interfaces • Assisting with human factors, navigation and updates to www.cpesn.com • Supervise staff responsible for managing customer feedback and collaboration cross-functionally

🎯 Requirements

• 10+ years of experience with graphic design, user interface and human factors experience • 10+ years of experience with marketing (digital and hard copy) campaigns • 5+ years of experience with project management and digital and/or software release experience • 5+ years of communications (external) experience • Expertise in design tools such as Figma, Adobe Creative Suite, and other modern creative platforms • Bachelor’s degree required in a field of study that includes graphical layout and design and human factors for digital user experience optimization, Master’s or terminal degree preferred.

🏖️ Benefits

• Competitive Benefits Package effective first day of employment • Opportunities for growth, training, and bonus incentives

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