Warmline Operator, Part Time, Sunrise Shift

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Community Counseling Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

🏥 Healthcare

Consulting • Legal • Healthcare

Community Counseling Solutions is a provider of behavioral health services operating in four counties in Oregon. The company specializes in mental health support, developmental disabilities, counseling for gambling and substance addictions, and various therapeutic programs including equine therapy. Their services include individual, family, and group therapy, 24/7 crisis intervention, psychiatric consultation, and medication management, along with collaborative efforts with residential and school programs.

📋 Description

• Will take calls from callers around the state and provide them phone support as taught in the training provided by CCS. • Will take part in ongoing training and team-building and will work closely with other Shift Leaders in a work environment that may require improvements and change. • Keep track of all data logs; enter data and present data in a way that accurately and professionally represents warmline activity. • Write reports as necessary to the Warmline Shift Leader or assigned Warmline Supervisor (depending on Shift Leader availability). • Provide all information in a timely and professional manner.

🎯 Requirements

• Must identify as a person with lived experience of having big feelings and provide support to others through difficult times. • Must possess a certificate for completion of the Core Training in Intentional Peer Support (IPS). • Become registered with the Oregon Health Authority Traditional Health Worker registry as a Peer Support Specialist during the first 6 months of working for the Warmline. • Must show a working understanding of what the Warmline is and what it is not by completing training role-plays both in training and in week to week development of skills. • Must be able to work with minimal supervision. • Will take part of ongoing trainings and meetings as assigned. • Adhere to all policies and procedures. • Respect, feedback, and strong communication and team skills will be essential. • Must show and/or be willing to learn a fundamental awareness of cross-cultural issues, dual diagnosis/addictions, and effects of PTSD/trauma.

🏖️ Benefits

• Paid vacation • Sick days • Floating holiday • Community service day • Mental health days • Paid holidays • Employee Assistance & Wellness Benefits