Warmline Operator, Weekend Nights

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Community Counseling Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

🏥 Healthcare

Consulting • Legal • Healthcare

Community Counseling Solutions is a provider of behavioral health services operating in four counties in Oregon. The company specializes in mental health support, developmental disabilities, counseling for gambling and substance addictions, and various therapeutic programs including equine therapy. Their services include individual, family, and group therapy, 24/7 crisis intervention, psychiatric consultation, and medication management, along with collaborative efforts with residential and school programs.

📋 Description

• Provide confidential, non-judgmental and non-critical support to callers • Take calls from callers around the state and provide them phone support as taught in the training provided by CCS • Participate in ongoing training and team-building • Keep track of all data logs; enter data and present data in a way that accurately and professionally represents warmline activity • Write reports as necessary to the Warmline Shift Leader or assigned Warmline Supervisor

🎯 Requirements

• Must identify as a person with lived experience of having big feelings • Must possess a certificate for completion of the Core Training in Intentional Peer Support (IPS) • Become registered with the Oregon Health Authority Traditional Health Worker registry as a Peer Support Specialist during the first 6 months • Must show a working understanding of what the Warmline is and what it is not by completing training role-plays both in training and in week to week development of skills • Must be able to work with minimal supervision • Must adhere to all policies and procedures • Must show and/or be willing to learn a fundamental awareness of cross-cultural issues, dual diagnosis/addictions, and effects of PTSD/trauma • Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380 • Pre-hire drug screening required prior to hire

🏖️ Benefits

• Paid vacation • Sick days • Floating holiday • Community service day • Mental health days • Paid holidays • Employee Assistance & Wellness Benefits