Director of Integrated Technology

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Compassion & Choices

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1980

🏥 Healthcare

🤝 Non-profit

⚕️ Healthcare Insurance

Healthcare • Non-profit • Healthcare Insurance

Compassion & Choices is a non-profit organization dedicated to empowering individuals and families to make informed decisions about end-of-life healthcare. They provide resources, training, and support to navigate complex medical options, advocate for medical aid-in-dying laws, and engage in litigation to protect patient rights. The organization's mission includes transforming end-of-life medicine by promoting patient-directed care and ensuring that all communities have access to appropriate end-of-life resources and information.

📋 Description

• Develop and lead the organization’s enterprise technology strategy, including long-term technology planning, roadmap development, enterprise architecture, and infrastructure modernization • Align technology investments, systems, and initiatives with organizational priorities, operational needs, and mission impact • Serve as a strategic technology partner to organizational leadership by translating technical needs, opportunities, and risks into clear recommendations • Establish technology governance frameworks, technical standards, policies, and decision-making processes that support secure and sustainable organizational growth • Evaluate emerging technologies and recommend investments that improve efficiency, accessibility, collaboration, and organizational effectiveness • Identify and manage technology-related project dependencies across departments and help ensure appropriate follow-through and accountability • Lead enterprise cybersecurity, information security, data protection, identity and access management, and technology risk-management efforts • Establish, maintain, and enforce security policies, incident-response plans, compliance protocols, and disaster-recovery and business-continuity procedures • Oversee cloud infrastructure, single sign-on, authentication standards, access controls, endpoint security, and other protections for organizational systems and data • Safeguard sensitive donor, volunteer, constituent, employee, and organizational information • Build a strong but supportive security culture by providing staff with clear, accessible guidance and training • Monitor cybersecurity risks and ensure appropriate response, documentation, and follow-up • Direct enterprise technology initiatives, including software selections, systems implementations, data migrations, platform upgrades, integrations, and digital transformation projects • Partner with departments to gather requirements, assess workflows, and implement technology solutions that reduce operational barriers and improve productivity • Oversee enterprise technology operations and ensure organizational platforms are reliable, secure, scalable, and aligned with user needs • Guide the modernization of technology infrastructure supporting a distributed and fully remote workforce • Establish performance standards and processes for technology service delivery, technical support, system documentation, and self-service resources • Monitor organizational technology performance and recommend improvements based on user needs, system data, and emerging best practices • Develop and implement a strategic roadmap for the responsible use of artificial intelligence and automation across the organization • Establish organizational policies, ethical frameworks, privacy standards, and security safeguards for AI use • Identify opportunities to use AI and automation to improve operational efficiency and reduce unnecessary administrative work • Lead the evaluation, risk assessment, piloting, and implementation of third-party AI tools and related technologies • Develop training and resources that help staff use AI tools safely, responsibly, and effectively • Monitor emerging AI standards, risks, and regulatory developments that may affect organizational operations • Oversee the full lifecycle of the organization’s technology platforms, software licenses, contracts, accounts, and digital assets • Manage technology vendors, consultants, and external service providers while monitoring performance, cost, security, and organizational value • Negotiate and administer software and technology agreements • Develop and manage technology budgets, resource plans, and recommendations for future investments • Evaluate software usage and licensing to improve cost-effectiveness and return on investment • Ensure organizational accounts, administrative ownership, licenses, and digital assets are structured to reduce risk during staff transitions • Directly supervise, coach, and support the Senior Systems Administrator • Establish clear performance expectations and service standards for the technology function • Ensure staff receive timely, respectful, and effective technical support • Oversee technology ticketing systems, documentation, standard operating procedures, knowledge resources, and staff training • Support staff adoption of new technologies and organizational systems through effective change management • Foster a collaborative technology culture focused on innovation, accessibility, security, learning, and continuous improvement

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Administration, or a related field, or an equivalent combination of education and relevant experience • Eight to twelve years of progressively responsible experience in information technology, enterprise systems, cybersecurity, cloud infrastructure, or technology operations • Three to five years of experience managing technology teams and leading enterprise-level technology initiatives • Demonstrated experience developing enterprise technology strategies, digital transformation roadmaps, and technology governance frameworks • Experience leading cloud infrastructure, cybersecurity programs, enterprise software implementations, systems integrations, or technology modernization initiatives • Demonstrated success managing technology vendors, contracts, software licensing, budgets, and resource planning • Experience supporting remote or geographically distributed teams • Experience leading AI governance, automation initiatives, or emerging technology evaluations is preferred • Experience working in a nonprofit, advocacy, healthcare, or other mission-driven environment is preferred • A master’s degree in Information Technology, Information Systems, Business Administration, Cybersecurity, Organizational Leadership, or a related field is preferred.

🏖️ Benefits

• employer-shared medical and dental insurance premiums • employer-paid short- and long-term disability, life, and accidental death and dismemberment insurance • flexible spending accounts for medical and dependent care • a commuter pre-tax benefit • eligibility to participate in a 401(k) with a generous 5% employer match and immediate vesting upon eligibility • paid holidays • paid time off • personal days