Key Account Manager

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Concord Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

☁️ SaaS

🔐 Security

💰 Private equity on 2019-03

Healthcare • SaaS • Security

Concord Technologies is a healthcare-focused document automation and secure data exchange platform. It provides digital fax, secure file transfer, intelligent document processing (AI-powered workflows and data extraction), and straight-through processing to receive, route, process and integrate unstructured documents and faxes directly into systems of record. The company emphasizes regulatory security and compliance (HIPAA, HITRUST, PCI DSS, SOC 2), offers cloud/SaaS delivery and integrations (including Salesforce apps), and targets hospitals, health systems, payers and other enterprises processing high volumes of healthcare documents.

📋 Description

• Own the full sales cycle —from discovery to close—driving pipeline growth and revenue within assigned accounts. • Proactively identify and pursue opportunities to expand Concord’s footprint across strategic accounts. • Exceed annual revenue targets through effective account management and growth strategies. • Leverage upsell opportunities within existing accounts to consistently achieve quota. • Deliver exceptional client relationship management for both new and existing accounts. • Act as a trusted advisor, helping clients maximize Concord’s solutions to achieve business objectives. • Manage designated End-User accounts as assigned by sales leadership. • Drive adoption of Concord Cloud Fax and Concord Connect (Intelligent Document Processing) across all accounts. • Conduct semi-annual internal business reviews and develop strategic account plans.

🎯 Requirements

• 10+ years of enterprise sales experience in healthcare or consulting services, with a focus on complex solutions. • Minimum 3 years in current role with a proven record of consistent quota attainment. • Proven success managing and growing complex accounts valued at $500K+ ARR or comparable enterprise relationships. • Demonstrated ability to engage and influence C-Level executives, IT leadership and senior business stakeholders. • Experience selling SaaS, Cloud, healthcare technology and enterprise software or related technology solutions.

🏖️ Benefits

• 401K plan w/ 6% company match (vests immediately) • Flex-Time off + sick time • 10 company holidays • Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). • For employees + dependents, Concord covers 60% of premiums. • Voluntary insurance options: Pet insurance • Employee Life and AD&D • Spousal Life and AD&D • Child Life and AD&D • Paid Parental Leave program • Free unlimited ORCA card (Seattle area residents) • Employee Rewards and Recognition through NectarHR • Unlimited access to Udemy for Business