Customer Service Representative

🔥 1 hour ago

🐻 Alaska, California, +5 more states – Remote

🐻 Alaska – Remote 🏄 California – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🦬 Montana – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• This is an inbound call center for child support customers supporting multiple states while delivering exceptional customer service. • An ability to answer calls in a timely manner, as they are automatically received through blended call queues. • Provide a one-call resolution through asking pertinent questions to understand members’ concerns. • Maintain up to date support knowledge through offered training • Accurately document requests, status changes, complaints, and grievances • Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

🎯 Requirements

• High School diploma or GED • Have 1 year of Customer Service/Call Center Experience. • Ability to submit to and pass a background check. • Basic understanding of a call center environment in a customer service role and quality monitoring processes. • Ability to sit for long periods of time.

🏖️ Benefits

• $1.00/hr. incentive if you work between 6:00 PM - 6:00 AM • $1.50 incentive starting Friday 6:00 PM - Monday 6:00 AM • Paid Training • Equipment provided includes a desktop computer, monitor, keyboard, headset, mouse, and 8ft ethernet cord. • Career Growth Opportunities • PerkSpot- Employee discount program • Full Benefit Options