Benefits Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🐻 Alaska, Arizona, +17 more states – Remote

🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Provide customer service as a Benefits Call Center Coordinator • Manage multiple workflows and projects simultaneously in a fast-paced environment • Follow instructions, scripts, and documented procedures while maintaining flexibility • Handle high volumes, competing priorities, and time-sensitive requests with professionalism, accuracy, and composure • Respond to benefits-related inquiries involving eligibility, enrollments, and life events • Balance tasks and projects while meeting productivity, quality, and SLA requirements • Organize and prioritize workloads independently • Navigate multiple applications and research solutions across 10+ systems • Collaborate as a dependable team player • Complete mandatory paid training • Work an 8-hour shift scheduled between Monday-Sunday, 4:40 a.m. and 8:00 p.m. EST

🎯 Requirements

• Be at least 18 years or older • Have a High School Diploma, or equivalent • Be able to successfully pass a criminal background check • Have previous customer service and/or call center experience • Exhibit excellent customer service skills and effective communication skills • Can navigate multiple applications and research solutions with ease (10 plus systems) • Can successfully complete a mandatory paid training program • Must have strong multitasking abilities • Adaptability and willingness to learn new processes quickly • Must pass an internet speed test: download ≥25 Mbps, upload ≥5 Mbps, ping ≤175 ms • Must be able to connect with an ethernet cable to a modem/router • Must reside in an eligible US state or municipality where compensation complies with applicable wage regulations • Not currently hiring in AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA, or the listed metro areas • Strong working knowledge of benefits administration functions, including eligibility, enrollments, life events, and benefits-related inquiries • Proficiency with Microsoft Office applications (Outlook, Word, Excel) and virtual collaboration tools

🏖️ Benefits

• Paid Training • Career Growth Opportunities • Full Benefit Options • Great Work Environment • The chance to make a real impact on the travel experience • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • May be eligible for a bonus or incentive based on business need