Senior Benefits Administration Services Analyst

🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $80k - $90k / year

⏰ Full Time

🟠 Senior

🖥️ Administration

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Executing established client-defined benefits processes with minimum direction and oversight from Sr. Leadership. • Researching and responding to client and participant escalated issues. (Such as eligibility, data, service delivery, etc.) • Triaging intermediate system issues to confirm adherence to requirements. • Performing peer review on work completed by other team members. • Interfacing with external client contacts to scope change work. • Review and maintain Business Requirements, Administrative Guides and Process documents, making updates and obtaining client signoffs as needed. • Identifying system and processing enhancements to improve process efficiency. • Mentoring and coaching junior team members. • Performing other duties as assigned and complying with all policies and standards. • Leading change work for the entire project life cycle from Discovery through Go-Live, including project management. • Acting as Subject Matter Expert for client rules & expectations. • Act as steward for Conduent Data Requirements in partnership with Data Management team.

🎯 Requirements

• Advanced Excel skills are required. • Have formal education and 4 plus years of relevant expertise in Defined Benefits. • Have the ability to complete work with minimal supervision. • Project Management skills • 3 years of SQL query execution & development • Familiarity with project life cycle and project management

🏖️ Benefits

• Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time