Registration Associate

🔥 6 minutes ago

🐊 Florida – Remote

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💵 $53k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Logo of Conference Catalysts

Conference Catalysts

11 - 50 employees

Founded 2006

💼 Consulting

📣 Marketing

🏨 Hospitality

Consulting • Marketing • Hospitality

Conference Catalysts is a full-service conference and operations management company serving professional associations. They plan and execute in-person, virtual, and hybrid events, provide operations and organizational management, and deliver integrated digital solutions including a fully-managed virtual/hybrid event platform (CONFlux), association websites (CATALYZE/SitePlex), and web/graphic design services. The company focuses on improving communication, operational efficiency, and attendee experience for association clients, and offers marketing, photography, and platform-based tools to support events and organizational needs.

📋 Description

• Build, test, and manage 50+ event registration websites each year using Cvent, including forms, logic, payment integrations, discount codes, and communication workflows • Manage registration for small internal meetings and large-scale external conferences ranging from 50 to 5,000+ attendees • Maintain registration records, track attendee status, process updates or cancellations, and ensure data accuracy throughout the event lifecycle • Serve as the primary contact for registration-related inquiries from clients and attendees • Generate regular and ad-hoc registration reports, dashboards, and analytics for internal teams and clients • Reconcile post-event data and collaborate with finance teams to close out registrations and revenue reports accurately • Coordinate with marketing, logistics, and technology departments to ensure a consistent attendee experience across platforms • Provide on-site support as needed, including badge printing, check-in, and troubleshooting onsite registration tools • Report to the Associate Director, Conference Management Operations • Undergo formal performance evaluations at six-month intervals

🎯 Requirements

• 2+ years of experience using event management platforms like Cvent to handle registration, reporting, and payment processing • Proven success managing registration for a variety of events, including both small-scale meetings and large, complex conferences • Advanced proficiency in Microsoft Excel, utilizing complex formulas, pivot tables, and data analysis functions • Exceptional communication and organizational skills with a strong ability to manage multiple projects and stakeholders • Highly adaptable with a knack for quickly learning new technologies and solving problems in real time • Associate's degree, or equivalent level of education and experience • Willingness to travel domestically for onsite event support (approximately 15–20% of the time) • Prolonged periods of sitting at a desk and working on a computer

🏖️ Benefits

• Comprehensive Medical, Dental & Vision Insurance (Full employee premiums covered by Conference Catalysts) • Health Flexible Spending Account (FSA) for eligible health & wellness expenses • 401(k) Retirement Plan following the 90-day onboarding period (Conference Catalysts matches dollar for dollar, up to 5% of employee deferrals) • Uncapped flex time off following the 90-day onboarding period • 14 paid company holidays • Voluntary Life and AD&D insurance • Individual professional development budget • Annual office discretionary budget • Annual swag store budget • Monthly gym membership reimbursement

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