Client Experience Project Administrator

🕒 May 29

🐊 Florida – Remote

🐊 Florida – Remote

💵 $60k - $76.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Connection

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.

📋 Description

• Serve as liaison between Enterprise Sales Teams, clients, partners, and project managers • Organize and coordinate product delivery • Maintain updates on timelines and project statuses • Prepare reporting required by clients • Coordinate efforts for last minute product or delivery changes • Assure departmental processes are performed in compliance with Sarbanes-Oxley controls • Manage inquiries and escalations • Work with Project Manager and Client Experience stocking team to manage product needs, availability, and delivery • Track and schedule deliveries and manage returns

🎯 Requirements

• Associate's Degree or equivalent combination of education and work experience • Minimum 9 years of work experience to qualify for the role • 11 years of total work experience to be fully proficient • Intermediate to advanced Excel skills • Working knowledge of Traxx/MarkITPlace enterprise system • Working knowledge of applications used to manage and track value added services activities • Intermediate to advanced working knowledge of Microsoft Office suite • Understanding of the lifecycle of a customer order and some order processing experience • Knowledge of Enterprise sales organization and sales process • Understanding of Supply Chain Management process • Demonstrated knowledge of the project coordination process • Excellent communication skills

🏖️ Benefits

• 401k plans • Medical insurance • Free therapy visits • Mental health coaching and tools • Meditation resources • Generous paid time off including vacation and sick time, Wellness and Volunteer Time Off days