Jira Administrator

🔥 1 hour ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🖥️ Administration

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Connection

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.

📋 Description

• Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements • Design and implement Jira automations to streamline workflows and improve team efficiency • Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations • Partner closely with Project Management teams to gather requirements and deliver tailored Jira solutions • Troubleshoot system issues and provide ongoing support to Jira users • Document configurations, processes, and best practices • Cross-train internal team members (Merlin Lab employees) on implemented solutions and system usage

🎯 Requirements

• 5+ years of experience as a Jira Administrator • Strong expertise in Jira Cloud, including automations and advanced customizations • Proven experience with project setup and configuration (workflows, schemes, permissions, issue types, etc.) • Ability to collaborate with PM teams and translate business needs into technical solutions • Excellent communication and documentation skills • Experience training or mentoring end users and internal teams • Must be a U.S. Citizen.

🏖️ Benefits

• This is a contract position working remote with benefits.