Lead Field Technician

🔥 0 minutes ago

🐊 Florida – Remote

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💵 $36 - $47 / hour

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Connection

Connection

1001 - 5000 employees

Founded 1982

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.

📋 Description

• Lead and coordinate daily activities of field technicians on various job sites • Assign tasks, monitor progress, and ensure work meets quality and safety standards • Provide on-the-job training, mentoring, and technical guidance to field technicians • Escalate complex technical or operational issues to management when necessary • Perform advanced installation, maintenance, and repair of systems, equipment, or infrastructure • Troubleshoot and resolve technical problems in the field • Interpret technical drawings, schematics, and project documentation • Ensure installations comply with company standards, manufacturer specifications, and regulatory requirements • Serve as the primary on-site contact for customers and internal stakeholders • Coordinate equipment, materials, and tools required for field work • Track project progress and provide status updates to management • Ensure work is completed on schedule and within scope • Review completed work for quality and accuracy • Identify opportunities to improve processes, efficiency, and customer satisfaction • Support continuous improvement initiatives within field operations • Travel to different client sites as typically required

🎯 Requirements

• Strong hands-on experience with field services, hardware deployments, and multi-site rollouts • Experience leading technicians or serving as the senior technical resource in the field • Solid working knowledge of SCCM imaging, Windows device configuration, and endpoint deployment • Ability to walk into a site, assess what is needed, and take control of execution • Comfortable operating in fast-paced, high-visibility environments • Strong communication skills with technicians and client-facing site contacts • Professional presence, sound judgment, and ability to work independently • Ability to lift up to 30lbs as needed and work in various environmental conditions • Valid driver’s license with ability to travel to job sites

🏖️ Benefits

• Competitive compensation • 401k plans • Medical insurance • Free therapy visits • Mental health coaching and tools • Meditation resources • Generous paid time off, including vacation and care time • Wellness Time Off days • Volunteer Time Off days

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