Senior Business Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $108k - $115k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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Logo of Conscious Discipline

Conscious Discipline

51 - 200 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Conscious Discipline is a company specializing in social and emotional learning (SEL). The organization offers a comprehensive methodology that integrates emotional intelligence, safety, and connection into educational environments. Their Brain State Model and the 'School Family' concept form the foundation of their approach, which aims to foster self-regulation and healthy relationships in both children and adults. Conscious Discipline provides professional development, training, and resources to educators and caregivers, and is recognized as a CASEL SELect Program for its evidence-based impact on student outcomes. The company also offers digital classes, onsite training, and a variety of resources to support the implementation of its SEL principles across various educational settings.

📋 Description

• Partner with department leaders to identify technology-enabled improvements aligned with organizational strategy and mission impact • Lead discovery sessions to document business processes, clarify requirements, and define scalable system solutions • Translate business needs into functional specifications, user stories, workflows, and system documentation • Ensure integrity, consistency, and governance of enterprise systems including CRM, ecommerce, LMS, marketing automation, finance, and integrations • Own documentation standards for business requirements, system architecture diagrams, data definitions, and workflow processes • Identify risks, bottlenecks, and inefficiencies across systems and recommend improvements • Collaborate on automation initiatives and system integrations to increase visibility, reduce duplication, and improve scalability • Serve as a backup operational resource within IT by configuring workflows, building dashboards and reports, managing user permissions, supporting system administration, and resolving business-critical information gaps • Support vendor evaluation, implementation efforts, and system enhancement initiatives • Lead or support user acceptance testing, training documentation, and change management efforts • Contribute to IT governance processes and align technology investments with organizational priorities • Support accountability and continuous improvement through structured analysis and collaborative problem-solving • Promote clarity, integrity, and collaboration so systems and processes uphold Conscious Discipline’s mission and values • Success measured through system adoption, process efficiency, reduced manual workarounds, improved data integrity, stakeholder satisfaction, project timelines, and cross-functional alignment

🎯 Requirements

• At least 7 years’ experience in business analysis, systems analysis, IT operations, or enterprise systems roles • Strong systems-thinking and problem-solving skills • Ability to understand high-level strategy and detailed technical workflows • Comfortable navigating complex system landscapes • Working knowledge and/or interest in AI-enabled tools and automation platforms • Ability to configure CRM fields and workflows, build dashboards, write basic SQL queries, support integrations, and troubleshoot system or reporting issues • Preferred experience with ecommerce platforms such as Shopify • Preferred experience with CRM platforms such as Zoho, HubSpot, Salesforce, or similar • Preferred experience with ERP/finance systems, project management tools, and documentation platforms • Familiarity with BI tools such as Tableau, Looker Studio, or similar • Working knowledge of SQL preferred • Experience building scalable workflows and defining data governance standards • Experience supporting CRM, marketing, finance, and LMS integrations • Experience designing reporting structures • Ability to partner across technical and non-technical teams • Ability to navigate competing priorities with professionalism and empathy • Clear and thoughtful communication skills • Ability to translate business challenges into technical requirements and technical solutions into business value • Comfortable facilitating cross-functional discussions and executive presentations • Bachelor’s degree in Information Systems, Business, Computer Science, or equivalent experience preferred • Relevant certifications such as CBAP, PMI-PBA, or Agile are a plus

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