Senior Program Manager, Leadership Programs

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🔥 3 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $85k - $95k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Constructive Dialogue Institute

WebsiteLinkedInAll Job Openings

1 - 10 employees

📚 Education

🤝 Non-profit

Education • Non-profit • Training

Constructive Dialogue Institute is a nonprofit organization focused on transforming conflict through constructive dialogue. The institute provides blended learning programs, training and certifications, and campus-wide solutions to equip students, faculty, and administrators with the skills needed for productive conversation, collaboration, and problem-solving. With a special focus on higher education, the institute aims to establish a shared language and set of norms across campuses to navigate differences and foster an environment of trust and collaboration. They offer free webinars, professional development, and original research to support meaningful dialogue within educational institutions, workplaces, and public service sectors.

📋 Description

• Own the schedule and tracking systems for the full LI cohort's year-long arc, including summit prep with the institution teams, monthly coaching, and quarterly Peer Learning Community sessions • Keep the Vice President and broader team ahead of deadlines across all concurrent workstreams, within and across cohort years. • Track each institution's strategic priorities throughout the year and escalate stalled progress or risks. • Identify and design improvements to LI's operating systems and templates (discovery process, communications cadence, reporting formats) in partnership with the VP. • Serve as the primary point of contact for institutional teams on scheduling, onboarding, pre-work, and follow-up across the full year. • Field routine questions and troubleshoot logistics directly. • Spot opportunities raised by campus partners and elevate them to the VP • Manage meeting cadence and information flow among the VP, consulting, partnerships, and impact teams • Maintain and organize program materials, including discovery reports, session decks, PLC, and coaching resources • Model clear, professional communication in every touchpoint with institutional partners • Track Pillar-specific progress and coaching-call reflections across the cohort. • Synthesize cohort-wide data into formats leaders can act on, including progress dashboards, insights reports, and summaries.

🎯 Requirements

• An experienced program manager. You bring 5+ years of program or project management experience, ideally spanning cross-functional or partner-facing work in education, consulting, or nonprofit settings. • A skilled portfolio juggler. You're comfortable managing a complex, multi-institution portfolio and tracking multiple workstreams at once. • A proactive process-improver. You have a track record of independently identifying and proposing improvements, not just executing what's handed to you. • A trusted external liaison. You're comfortable liaising directly with external partners on defined pieces of work, with good judgment about what to resolve independently versus escalate. • Data-savvy. You can pull information from multiple sources (surveys, interviews, documents) into a clear, decision-ready narrative. • A strong communicator. Your written and verbal communication is excellent, calibrated for both internal teams and senior higher-ed leadership. • Mission-aligned and adaptable. You're enthusiastic about CDI's mission and comfortable operating in an environment of continuous improvement as the LI program evolves year to year. • Preferred: Comfort with project management systems and CRMs (e.g., Asana, HubSpot).

🏖️ Benefits

• A Mission-Driven Culture — our work culture genuinely reflects our mission, characterized by intellectual humility, continuous improvement, and open-mindedness • Remote-First — CDI was founded as a remote-first organization, and we work hard to maintain a strong team culture across vast distances • Unlimited PTO — as well as 13 company holidays • Remote Work Support — up to $500 reimbursed for home office equipment (like desks, chairs, or webcams) and up to $50/month reimbursed for home internet or cell phone expenses • Other Benefits — employer-supported health, vision and dental plans, subsidized parental leave, 3% 401k match, short- and long-term disability insurance, life and AD&D insurance, $1,000 annual professional development budget