Integration Engineer – AMER

Job not on LinkedIn

🔥 7 minutes ago

🏈 North America – Remote

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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Constructor

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

☁️ SaaS

🤖 Artificial Intelligence

🛍️ eCommerce

💰 $25M Series B - Constructor on 2024-06

SaaS • Artificial Intelligence • eCommerce

Constructor is an AI-native, API-first platform that provides product search and discovery solutions optimized for e-commerce. The company offers a commerce reasoning engine and a suite of features — search, autosuggest, personalized recommendations, AI shopping agents, attribute enrichment, retail media, and cross-channel discovery — to help retailers and enterprises deliver personalized discovery experiences across onsite and offsite touchpoints. Constructor positions itself as a specialist in product discovery for both B2C and B2B retail, integrating with existing tech stacks and emphasizing transparent, explainable AI for merchandising and conversion optimization.

📋 Description

• Collaborate with customers to understand their technical integration needs and assist them through the integration process • Provide expert guidance on integrating with Constructor's APIs and utilizing open source libraries • Help resolve technical challenges and integration issues alongside Customer Success teams • Ensure customer product catalogs are properly configured, including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving results • Act as a liaison between customers and other technical resources, responding promptly to inquiries with clear explanations • Document customer interactions, common issues, and solutions • Improve integration documentation and customer onboarding

🎯 Requirements

• Proven experience in customer support or technical support roles • Knowledge of REST-based web services, APIs, and integration best practices • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences • Detail-oriented with a commitment to delivering exceptional customer support • Strong problem-solving skills and a proactive approach to issue resolution • Able to support customers and team members between 5am and 1pm UTC (9am to 5pm Armenia time) • Familiarity with structured data formats (JSON, CSV) and basic search/index concepts • Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs • Familiarity with A/B testing, server-side and client-side contexts, network request routing, and HTTP • Familiarity working with open source libraries, JavaScript web application development, and integration patterns

🏖️ Benefits

• Fully remote team - choose where you live • Regular team offsites to connect and collaborate • Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year • Work from home stipend • Apple laptops provided for new employees • Training and development budget for every employee, refreshed each year • Maternity & Paternity leave for qualified employees