Processor

🕒 July 21

🇺🇸 United States – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Copart

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1982

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

Copart is a global leader in online car auctions, headquartered in Dallas, Texas. The company specializes in connecting buyers and sellers of vehicles through its innovative VB3 technology platform. Founded in 1982, Copart provides a premier destination for the resale and remarketing of vehicles, which range from salvage to like-new conditions. With operations in multiple countries, it serves a diverse client base, including insurance companies and car dealerships, offering a fully online auto auction experience.

📋 Description

• Assisting auto insurance companies with procurement of vehicle titles and title paperwork • Working with financial institutions and vehicle owners • Opening/scanning mail received • Answering call queue and providing claim updates • Creating and sending total loss packets as per state guidelines • Securing payoff information and Letters of Guarantee from initial lien holders • Informing owners of packet submissions • Follow-up calls to owners for needed documents • Follow-up calls to lien holders • Sending out revised packets as needed • Reviewing mail for compliance with state guidelines • Monitoring and addressing tasks in the shared inbox

🎯 Requirements

• 1 plus years of office customer service experience • Education: HS degree • Proficient in basic office equipment and with Microsoft products • Ability to identify/analyze vehicle title documents within company and State guidelines • Ability to work closely with State DMV's and Lien Holder entities • Problem solver • Ability to multi-task • Basic 10 key proficiency • Ability to work in a fast-paced environment • Excellent communication skills -- written and verbal • Excellent customer service skills and attitude • Basic math skills • Ability to delegate/prioritize workflow • Ability to work independently or in a team environment • Ability to read/write in English fluently and effectively • Valid driver's license • Occasional overtime as needed

🏖️ Benefits

• Medical/Dental/Vision • 401k plus a company match • ESPP - Employee Stock Purchase Plan • EAP - Employee Assistance Program (no cost to you) • Vacation & Sick pay • Paid Company Holidays • Life and AD&D Insurance • Discounts Along with many other employee benefits.