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Solution Advisor

Job not on LinkedIn

đź•’ June 29

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of Cority

Cority

201 - 500 employees

Founded 1988

🏥 Healthcare

📦 Logistics

đź’Ľ Consulting

Healthcare • Logistics • Consulting

Cority is a leading provider of comprehensive SaaS platforms tailored for Environmental, Health, Safety, and Quality (EHSQ) professionals. Their solution, CorityOne, integrates essential EHS and ESG functions into a single platform, enabling organizations to make more informed decisions, enhance operational performance, and improve sustainability metrics. The platform encompasses a wide range of functionalities, including Health Cloud, Safety Cloud, Sustainability Cloud, Environmental Cloud, Quality Cloud, and Analytics Cloud, each designed to optimize specific aspects of workforce and environmental management. Cority serves a broad spectrum of industries, offering solutions that help manage compliance, risk, and performance in dynamic environments. Its focus on sustainability, safety compliance, and environmental performance makes it a valuable tool for enterprises aiming for responsible and efficient operations.

đź“‹ Description

• Drive the success of our customers. • Provide deep product expertise, training, and consultative support across our customer base and Success Team. • Partner closely with the Customer Success Managers to help customers maximize value from our platform through structured programs, targeted training, and hands-on application guidance. • Provide product and application expertise to customers through the Orange Buck program, delivering structured guidance and best-practice recommendations. • Participate in customer health checks, supporting Customer Success Managers when advanced or detailed application knowledge is needed. • Assist customers with complex product-related questions to help drive adoption, efficiency, and long-term success.

🎯 Requirements

• You have the dedication and drive to strengthen our Customer Success organization by bridging deep product expertise with customer-facing enablement and help to ensure both customers and internal teams are confident, informed, and successful in using our platform. • Ability to translate complex technical concepts into clear, customer-friendly guidance. • Excellent communication and presentation skills, with comfort working directly with customers. • Experience delivering customer training, workshops, webinars, or professional services engagements. • You instill confidence in clients and build strong trust relationships both internally and externally. • Collaborative mindset with experience supporting cross-functional teams. • You demonstrate excellent responsiveness and professionalism, and you have exceptional written and verbal communication skills. • A graduate of a university program in occupational health & safety, industrial hygiene, environmental management or science, occupational health, business administration or computer science or a related program with equivalent work experience. • Worked as a Professional Services Consultant for at least 3 years and have managed multiple complex customers.

🏖️ Benefits

• An opportunity to work in a values-driven, performance oriented, dynamic and growth focused culture • We support a remote working environment with a one-time home office allowance and subsidized monthly internet allowance • Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.) • Annual fitness allowance • Mental health support provided through access to Calm Premium meditation app and access to Talkspace • Access to learning tools & platforms, internal training programs, annual training allowance and certifications (if applicable), and High Talent Programs

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