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Channel Relations Specialist

🔥 0 minutes ago

🌲 North Carolina – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

đź‘» Ghost score 10%

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Logo of Sandvik Coromant

Sandvik Coromant

5001 - 10000 employees

Founded 1942

🏭 Manufacturing

đź”§ Hardware

🚀 Aerospace

Manufacturing • Hardware • Aerospace

Sandvik Coromant is a leading global supplier of cutting tools and tooling systems for the metalworking industry. With a focus on innovation and sustainability, they provide advanced solutions that improve productivity and efficiency in machining processes. Their extensive product portfolio includes inserts, cutting tools, and tool holders designed to meet the needs of diverse manufacturing applications.

đź“‹ Description

• Support channel management and field sales teams with channel partner account setup, onboarding, and account maintenance • Process channel partner requests and ensure completion of required documentation • Coordinate channel account consolidations, acquisitions, and terminations • Maintain partner agreements, exhibits, addendums, and associated documentation • Respond to inquiries received through the Channel mailbox • Administer channel-related systems and databases • Maintain channel contact information and distribution lists • Manage channel partner compliance processes and documentation requirements • Maintain channel partners in compliance management systems • Liaise between Channel Relationship Managers and compliance stakeholders • Support agreement updates and policy revisions with Legal and Compliance teams • Conduct and coordinate periodic compliance reviews and communicate updates • Generate and maintain recurring channel reports • Review channel data for accuracy and completeness • Monitor channel metrics and support departmental KPIs • Assist with global and regional channel initiative reporting • Identify opportunities to improve channel processes, policies, and operational efficiency • Collaborate with Sales, Customer Service, Pricing, Credit, Legal, and other cross-functional teams • Support implementation of new channel tools, systems, and procedures • Contribute to change management and continuous improvement initiatives • Participate in global channel programs, workshops, and planning activities • Support regional execution of global channel strategies • Track and report channel performance metrics • Participate in budgeting, planning, and resource allocation for channel initiatives

🎯 Requirements

• Bachelor's degree or an equivalent combination of education and experience • 2-3 years of experience in channel operations, sales support, business operations, customer support, compliance, or a related field • Strong written and verbal communication skills • Excellent organizational, prioritization, and follow-up capabilities • Proven ability to manage multiple projects and deadlines simultaneously • Proficiency in Microsoft Office, particularly Excel and Word • Ability to work independently while collaborating effectively with cross-functional teams • Fluency in English, both written and spoken • Valid driver's license and ability to travel as required • Must be legally authorized to work in the United States • Experience supporting channel partners, distributors, or indirect sales organizations • Exposure to compliance, contract administration, or partner agreement management • Experience working with CRM, reporting, or business management systems • Familiarity with continuous improvement and process optimization initiatives

🏖️ Benefits

• Health insurance • Dental insurance • Disability insurance • 401(k)-retirement savings plan • Professional competence development and training opportunities • Career advancement opportunities • Competitive benefits package

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