Customer Success Manager – Brand Protection

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💃 Brand Manager

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Corsearch

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔐 Security

🤖 Artificial Intelligence

🛍️ eCommerce

Security • Artificial Intelligence • eCommerce

Corsearch is a global leader in brand protection and trademark infringement, empowering companies to safeguard their most valuable assets. With a focus on intellectual property, Corsearch helps protect brands against infringement, counterfeit, and digital threats through AI-powered data, deep analytics, and professional services. Trusted by over 5,000 customers worldwide, Corsearch enables brand owners to monitor and control the use and misuse of their brands in an increasingly complex digital environment. The company offers comprehensive online brand protection solutions, including anti-counterfeiting and antipiracy measures, supporting brands to market their assets, drive growth, and optimize brand presence against threats.

📋 Description

• Own the Customer Journey: Manage a portfolio of 10 to 14 accounts • Translate Data into Value: Build compelling stories for client stakeholders • Drive Revenue Retention: Identify growth opportunities and ensure seamless renewals • Be the Cross-Functional Bridge: Collaborate daily with Operations, Technical Delivery, and Engineering teams • Navigate the Storm: Handle high-pressure client escalations with empathy and clarity

🎯 Requirements

• Previous experience in Customer Success or Account Management (ideally within the IP or legal tech space) • Client-Facing Confidence: You aren’t afraid of jumping on calls alone • Analytical Storytelling: You can explain the 'why' behind technical data clearly • Operational Agility & Proactivity: Self-starter who can move from high-level strategy to data analysis • The Global Tech Mindset: Thrive in a fast-paced, collaborative technology firm

🏖️ Benefits

• Global Impact: Trusted by over 5,000 customers worldwide • Collaborative Culture: Inclusive environment where diverse perspectives thrive • Mission-Driven Purpose: Commitment to protecting consumers and their trust in brands