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RN Inbound Agent

Job not on LinkedIn

πŸ”₯ 48 minutes ago

πŸ‡ΊπŸ‡Έ United States – Remote

πŸ’΅ $25 / hour

⏳ Contract/Temporary

🟑 Mid-level

🟠 Senior

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Cortex

51 - 200 employees

πŸ’° $1.1M Venture Round on 2018-06

Cortex is a Post-Acute Experience Management company.

πŸ“‹ Description

β€’ Receive and manage inbound phone calls from policyholders affected by hurricanes β€’ Gather accurate and detailed information about insurance claims β€’ Provide clear and concise guidance on claim submission procedures β€’ Demonstrate empathy and professionalism while assisting individuals during challenging times β€’ Collaborate with team members to ensure efficient call handling and issue resolution

🎯 Requirements

β€’ Current and active US RN license β€’ Reside within the United States β€’ Willingness to accept a temporary contract in the event of a hurricane or natural disaster β€’ Availability to complete an 8-hour training course and commence work within 72 hours of activation β€’ Excellent communication skills to interact with policyholders with empathy and professionalism β€’ Quick learner with the ability to adapt to new platforms and technologies rapidly β€’ Computer savvy, capable of navigating new systems efficiently

πŸ–οΈ Benefits

β€’ Opportunity to contribute to disaster response efforts and provide valuable support to those in need β€’ Flexible remote work arrangement, allowing you to work from the comfort of your own home β€’ Training and resources provided to ensure your success in the role

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