Senior UX Designer

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🕒 May 22

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Council on Legal Education Opportunity (CLEO)

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 1968

📚 Education

🤝 Non-profit

🌍 Social Impact

Education • Non-profit • Social Impact

The Council on Legal Education Opportunity (CLEO) is a national non-profit organization established in 1968 with the mission of increasing access to legal education for underrepresented student communities. As a 501(c)(3), CLEO is focused on preparing students to successfully enter law school and achieve success in the legal profession through various support programs. These include pre-law pipeline programs, LSAT preparation, academic support, and networking opportunities through its extensive alumni network. CLEO's overarching goal is to foster diversity, equity, and inclusion within the legal field, thus promoting social justice and equality in the profession.

📋 Description

• Partner with Product Management and Architecture to define experience strategy across key platform areas — shaping not just what we build, but how intelligent, AI-driven capabilities are surfaced and experienced. • Lead problem framing and user insight development for complex supply chain workflows, leveraging a mix of user research, data, and AI-assisted discovery techniques to uncover high-impact opportunities. • Translate ambiguity into clear experience direction using appropriate fidelity — from rapid concepts to information architecture, wireframes, prototypes, interaction models, design specifications, and polished high-fidelity UI designs. • Design AI-centered user experiences that leverage recommendation systems, intelligent automation, conversational interfaces, predictive intelligence, decision-support workflows, and agentic interaction models. • Use AI-assisted workflows throughout the UX process — including research synthesis, ideation, prototyping, content generation, design exploration, usability analysis, and documentation acceleration. • Drive continuous validation and learning, combining qualitative and quantitative methods to evaluate experience effectiveness and inform product decisions. • Collaborate deeply with engineering teams to ensure high-quality implementation — iterating in real time, influencing trade-offs, and ensuring experiences meet a high bar for usefulness, usability, and polish. • Act as a strong UX voice in cross-functional decision-making, advocating for user and business outcomes while helping teams navigate complexity and ambiguity. • Shape and scale design systems and interaction patterns that support consistency while enabling innovation — particularly for AI-driven and data-rich experiences. • Contribute to a culture of design excellence and innovation, raising the bar for craft, systems thinking, and the role of UX in an AI-centered product development lifecycle.

🎯 Requirements

• 5+ years designing complex, data-rich enterprise applications, with a track record of simplifying challenging workflows into intuitive, high-impact experiences. • Experience designing adaptive AI-infused experiences that combine intelligent guidance, automation, conversational workflows, and decision-support capabilities while preserving usability, explainability, user agency, and operational trust. • Experience leading UX for meaningful product areas or initiatives, influencing direction across product, engineering, and design. • Portfolio demonstrating end-to-end product thinking — from problem framing and user insight through to shipped outcomes. • Strong systems thinking, with the ability to understand and design within complex technical domains (e.g., integrations, data platforms, supply chain systems). • Ability to navigate ambiguity and define clear experience direction, translating loosely defined problems into actionable design strategies. • Experience integrating user research and product data into decisions, combining qualitative and quantitative inputs to drive outcomes. • Deep collaboration with engineering teams, influencing trade-offs and ensuring high-quality implementation in iterative environments. • Strong communication and influencing skills, with the ability to articulate rationale and align cross-functional stakeholders. • High bar for craft and detail, delivering polished, cohesive experiences that balance usefulness, usability, and visual quality.

🏖️ Benefits

• Great Healthcare + Dental + Vision • Flexible PTO • Culture of support, encouraging Life-Work balance • 401k match • FSA and HSA options • Employee Assistance Program • Paid Parental Leave • Representing a company with 4,000+ clients and a 99% retention rate • Accelerated title and salary growth potential • A fun and energetic work environment that makes you excited to go to work every day