Journey Operations Manager – Contract, Freelance, Adobe Journey Optimizer

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🔥 0 minutes ago

🏄 California, Illinois, +3 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🏈 Ohio – Remote ❄️ Minnesota – Remote 🤠 Texas – Remote

💵 $80 - $90 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

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CourtAvenue

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🤝 B2B

🏛️ Government

🚀 Aerospace

B2B • Government • Aerospace

CourtAvenue is a progressive growth partner specializing in strategy, experience, and innovation. Known for its capabilities in AI advisory, commerce, and government product development, CourtAvenue has been recognized as one of Adweek’s Fastest Growing Agencies and is ranked #58 on Inc. 5000’s Fastest Growing Private Companies list. The company has also secured contracts to support the U. S. Air Force and has served prominent clients like Kia and Epson by enhancing their digital platforms and brand experiences. CourtAvenue is positioned as a leader in creating cohesive B2B design systems and dynamic storytelling for mission readiness in the aerospace sector.

📋 Description

• Run day-to-day campaign execution in Adobe Journey Optimizer (AJO): setup, audience targeting, content associations, and deployment scheduling. • Own the intake process: briefing, capacity planning, and prioritization with stakeholders. • Coordinate QA across active journey builds (logic, targeting, content rendering, compliance) before anything deploys. • Be the operational point of contact between GTX, technical build partners, and the client's marketing team. • Maintain execution trackers, dashboards, and deployment calendars. • Support migration of legacy-platform campaigns into AJO. • Surface risks, blockers, and capacity constraints early.

🎯 Requirements

• 5+ years in marketing operations, campaign management, marketing automation execution, or program coordination. • Hands-on experience with an enterprise marketing automation platform. **AJO and AEP are preferred, but we are open to strong experience on Salesforce Marketing Cloud, Marketo, or Oracle Eloqua;** the right operator can ramp on AJO. • Proven QA and deployment discipline in a high-volume environment. • Comfort with PM tools (Asana, JIRA, Teamwork, or similar) and managing concurrent workstreams. • Strong communication across technical, strategic, and client-facing teams. • **Preferred Qualifications:** • Direct AJO campaign execution and journey management. • AEP audiences, segments, and activation familiarity. • Experience on a B2B marketing platform migration. • MarTech consulting or agency delivery background.