Senior ServiceNow Developer

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COVENTEK, INC.

WebsiteLinkedInAll Job Openings

1 - 10 employees

☁️ SaaS

🏢 Enterprise

⚡ Productivity

SaaS • Enterprise • Productivity

COVENTEK, INC. is an application management and software analytics services company offering a comprehensive suite of services including software consulting, outsourcing, and staffing solutions. The company is focused on improving business and technology operations through application performance management, DevOps support services, managed IT services, application development, and data analytics. Coventek leverages their expertise in cutting-edge technologies to provide clients with cost-effective solutions and innovative problem-solving strategies. They emphasize long-lasting client relationships by delivering reliable and efficient IT and business solutions.

📋 Description

• Under broad supervision, designs, codes, tests, modifies and debugs computer software • Rapidly absorb existing requirements to develop, configure, test, and deploy solutions for backlog items • Create and enhance complex Service Catalog items • Update and support the Service Portal/Employee Center to improve user experience and self-service adoption • Maintenance of the Knowledge Base (KB) structure, ensuring optimal categorization, governance, and usability • Perform full lifecycle, implementation tasks, including configuration, system integration, testing, requirements gathering, and solution design • Author clear, concise technical, and processed documentation (processes, procedures, and day-to-day tasks) utilizing the ServiceNow Knowledge Base module

🎯 Requirements

• Minimum of 3-5+ years of hands-on experience as a ServiceNow Developer/Administrator • Strong, technical knowledge, and implementation experience with ITSM (Incident, problem, change, knowledge, and catalog/request management) • Working knowledge and experience with HRSD (Human resources, service delivery) and CMDB • Deep understanding of ServiceNow Best Practices, workflow, customization, Client Scripts, Business Rules, UI, Policies, and integration protocols (REST/SOAP) • Proven ability to work independently, manage time, effectively, and drive assignments/projects through to successful completion • Excellent written and verbal communication skills

🏖️ Benefits

• Flexible work arrangements