Senior Manager, Solution Delivery – RapidScale

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🕒 May 5

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $148.5k - $247.5k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🏢 Enterprise

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Enterprise • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Provide strategic and operational leadership for consultative cloud solution delivery and implementation • Partner cross-functionally with Sales, Architecture, Support, and Product teams to deliver successful customer outcomes • Drive standardization, scalability, and continuous improvement across delivery processes and methodologies • Ensure adherence to architectural standards, security best practices, and product-aligned delivery frameworks • Oversee department operations, including resource planning, financial performance, and budget accountability • Lead, develop, and mentor a high-performing team through coaching, performance management, and career development • Serve as the primary escalation point for customer delivery issues, ensuring timely and effective resolution • Manage and prioritize multiple concurrent projects and initiatives across diverse customer environments • Identify opportunities to automate and optimize delivery processes to improve efficiency and consistency • Maintain awareness of emerging technologies and industry trends to drive innovation within delivery practices

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience • 8+ years of experience in cloud, infrastructure, or managed services environments • Strong experience with VDI solutions, including Azure Virtual Desktop (AVD) and Citrix • Broad infrastructure knowledge including firewalls, switching, Windows Server environments, and Active Directory • Proven ability to lead and deliver complex technical projects in customer-facing environments • Experience working in or alongside project management frameworks and methodologies • Proficiency in Microsoft Office applications • Ability to participate in a 24x7 on-call rotation as needed

🏖️ Benefits

• The flexibility to take as much vacation with pay as they deem consistent with their duties • Seven paid holidays throughout the calendar year • Up to 160 hours of paid wellness annually for their own wellness or that of family members • Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave • Health care insurance (medical, dental, vision) • 401(k) retirement planning • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)