Admissions Counselor

Job not on LinkedIn

🔥 1 hour ago

🏄 California – Remote

🏄 California – Remote

💵 $27 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛋️ Counselor

👻 Ghost score 0%

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Bertelsmann SE & Co. KGaA

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Bertelsmann SE & Co. KGaA is a global media and education company that has evolved from a small book publisher founded in 1835 into a diverse organization with over 80,000 employees worldwide. The company operates various business units, including the RTL Group, Penguin Random House, BMG, Arvato Group, Bertelsmann Marketing Services, and Bertelsmann Education Group, which offer job opportunities across about 50 countries. Bertelsmann is dedicated to fostering an equitable and inclusive workplace, encouraging personal initiative, creativity, and diverse perspectives among its workforce.

📋 Description

• Recruit for and administer admissions processes for all online Alliant degree programs • Manage inquiries and contact prospective students by telephone, email and live chat • Conduct student interviews • Build relationships with prospective and continuing students, administration, faculty, staff, school districts and professional organizations • Provide admissions counseling to prospective students • Manage the admissions application process • Coordinate interviews between appropriate parties • Provide counseling and customer service throughout the admissions process via telephone, email, live chat and campus visits • Respond to new inquiries promptly and follow phone and email communication strategies • Communicate program offerings and details across degree programs • Track applicant communications using Salesforce and CampusNexus (CNS) • Attend recruitment fairs, conventions and conferences • Coordinate and present program information at open houses, informational webinars, community colleges, graduation fairs and local businesses • Coordinate student interviews with Faculty and/or Program Directors • Deliver weekly reports and admission updates to Program Directors and Director of Admissions • Collaborate with Student Business Services, Financial Aid, Admissions, Student Advising and Scholarships • Perform other related duties as assigned

🎯 Requirements

• Bachelor’s Degree from an accredited college or university; or equivalent combination of education and relevant experience • Experience in a college/university admissions department and/or two or more years of customer service, sales or marketing experience • Proficiency with Microsoft Office applications • Proficiency with Salesforce or similar customer relations management system • Experience with integrated business software systems in higher education, including relational databases • Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse backgrounds • Excellent typing skills, including minimum speed of 40 WPM and accuracy • Proven ability to work effectively as a team player • Highly motivated, focused and results oriented • Ability to exercise discretion and tact and maintain confidentiality • Ability to manage multiple tasks according to deadlines • Ability to maintain composure under high stress conditions • Ability to be optimistic, positive and supportive in interactions • High level of accuracy and attention to detail • Successful completion of a background check, including criminal, prior employment and education verification • Applicants must currently be authorized to work in the United States on a full-time basis

🏖️ Benefits

• Medical/Prescription • Dental • Vision • Health Care & Dependent Care Flexible Spending Accounts • Voluntary Life and AD&D • Accident, Critical Illness, or Hospital Indemnity Insurance • Legal Plan • Transportation Spending Account • Employee Tuition Waiver • Standard office hours with occasional evening or weekend hours required

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