Manager, Sales Education, Content & Readiness

🔥 13 hours ago

🚗 Michigan – Remote

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💵 $130k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Credit Acceptance

Credit Acceptance

1001 - 5000 employees

Founded 1972

💸 Finance

💳 Fintech

🚘 Automotive

Finance • Fintech • Automotive

Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.

📋 Description

• Lead Sales-specific education and readiness programs supporting selling skills, product knowledge, role effectiveness, and business initiatives • Translate business priorities, process changes, and go-to-market initiatives into practical learning and field-ready guidance • Partner with Sales leaders to identify capability gaps and develop solutions that improve adoption and execution • Support readiness for launches, sales plays, organizational changes, and strategic initiatives • Measure effectiveness and improve programs based on field feedback and business results • Oversee development and governance of playbooks, sales guides, talk tracks, job aids, communications, presentations, and coaching resources • Ensure Sales content is accurate, consistent, accessible, and aligned with business priorities • Develop reinforcement and coaching resources supporting critical selling behaviors and performance expectations • Use engagement and utilization insights to improve content effectiveness • Lead, coach, and develop team members responsible for Sales education, content, communications, and readiness • Establish priorities, performance expectations, quality standards, and operating rhythms • Manage workload and resources for timely execution of key initiatives • Foster accountability, collaboration, and continuous improvement • Partner with Sales Leadership, Product, Marketing, GTM Strategy, Analytics, Sales Enablement, and other teams • Collaborate with Corporate Training & Development on enterprise learning standards, instructional design, learning technologies, and development programs • Ensure Sales-specific programs complement enterprise learning while focusing on Sales execution and performance • Serve as a trusted partner on Sales education, content, communications, coaching, and readiness needs • Remain compliant with company policies, processes, and legal guidelines • Perform other duties as assigned • Meet department attendance requirements

🎯 Requirements

• Bachelor’s degree in Business, Communications, Education, Learning & Development, Marketing, Organizational Development, or a related field, or equivalent relevant experience • At least five years of experience in Sales Enablement, Sales Education, Sales Training, Learning & Development, Sales Operations, or a related field • At least two years of experience leading people, programs, or complex cross-functional initiatives • Experience developing Sales education, enablement content, communications, or readiness programs • Strong communication, project management, stakeholder partnership, and leadership skills • Ability to translate complex business priorities into practical, actionable Sales solutions • Ability to travel up to 25% based on business needs • Required degree earned at an institution of Higher Education accredited by the Council for Higher Education Accreditation or equivalent • Must not require sponsorship now or in the future to work legally for Credit Acceptance • Preferred: experience supporting a field-based Sales organization • Preferred: experience leading Sales content, communications, coaching, or readiness functions • Preferred: familiarity with instructional design, content governance, learning technologies, CRM platforms, or sales enablement tools • Preferred: experience supporting product launches, organizational change, or go-to-market initiatives

🏖️ Benefits

• Annual bonus plan • 401(K) match • Adoption assistance • Parental leave • Tuition reimbursement • Comprehensive medical, dental, and vision benefits • Nonstandard benefits • Remote work from home • Opportunity to work at the Southfield, Michigan office if requested by the team member • Occasional planned travel to the Southfield, Michigan office • Safe and inclusive working environment

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