
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
🕒 April 2
🇺🇸 United States – Remote
💵 $150k - $205k / year
⏰ Full Time
🟠 Senior
🎨 Product Designer (UI/UX)
🦅 H1B Visa Sponsor
👻 Ghost score 48%
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51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
• Design end-to-end experiences for customers to build, evaluate, and ship AI agents and workflows • Turn complex AI and business logic into intuitive, self-serve builder experiences for technical and non-technical users • Pair vibe coding/design with engineers and designers to develop and iterate builder concepts into production-ready experiences • Partner with PMs and tech leads to define problem spaces, north-star experiences, and iterative milestones • Conduct discovery and evaluative research, including interviews, workflow walkthroughs, usability tests, and competitive analysis • Collaborate with PMs, MLEs, FDE/FDPMs, Customer Success, and Marketing teams • Advocate for design craft and raise the team’s quality bar • Exercise judgment about when to ship
• Education in Design, HCI, Interaction, or 5+ years equivalent industry experience • Experience in designing AI-driven workflows, no-code/low-code/agentic builders, or complex B2B enterprise applications • Comfortable using Claude Code, Cursor, MCP, or similar tools • Portfolio showcasing simple and elegant design solutions to complex problems, focused on end-to-end flows • Strong product thinking and UX disciplines including interaction design, prototyping, visual design, and user research • Curious, adaptable, and a quick learner who thrives in a collaborative, team-oriented environment
• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Flexible PTO to take the time you need, when you need it • Paid parental leave for all new parents welcoming a new child • Retirement savings plan to help you plan for the future • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • In-office meal program and commuter benefits provided for onsite employees • Equity
Apply Now🕒 April 1
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