
201 - 500 employees
🤝 Non-profit
🏥 Healthcare
🌍 Social Impact
Non-profit • Healthcare • Social Impact
Crisis Connections is a non-profit organization dedicated to fostering resilience and wellbeing by connecting individuals to accessible and compassionate support. Operating for 50 years in the Seattle-King County area, they provide free, 24/7 crisis intervention services including the King County 988 Crisis Line, WA Recovery Help Line, and Teen Link for youth. Their mission focuses on supporting individuals experiencing emotional distress, mental health crises, and suicide prevention through various resources and community trainings, making a significant impact on the mental health landscape in their region.
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201 - 500 employees
🤝 Non-profit
🏥 Healthcare
🌍 Social Impact
Non-profit • Healthcare • Social Impact
Crisis Connections is a non-profit organization dedicated to fostering resilience and wellbeing by connecting individuals to accessible and compassionate support. Operating for 50 years in the Seattle-King County area, they provide free, 24/7 crisis intervention services including the King County 988 Crisis Line, WA Recovery Help Line, and Teen Link for youth. Their mission focuses on supporting individuals experiencing emotional distress, mental health crises, and suicide prevention through various resources and community trainings, making a significant impact on the mental health landscape in their region.
• Provide direct clinical oversight and support to Crisis Specialists and Crisis Intervention Specialists during scheduled overnight shifts • Support staff with suicide risk assessment, de-escalation, and crisis intervention • Ensure appropriate linkage to Mobile Crisis Teams, Designated Crisis Responders, Next Day Appointments, and other community resources • Provide real-time coaching, consultation, and feedback to staff • Ensure accurate and timely documentation in the electronic health record • Ensure compliance with all 988 program standards, policies, and procedures • Promote a professional, respectful, and supportive virtual team environment • Oversee 988 Suicide & Crisis Lifeline contacts via phone, chat, and text • Provide advanced risk assessment, clinical decision-making, and real-time consultation • Supervise a multidisciplinary overnight team of clinical and paraprofessional staff
• Master’s degree in psychology, counseling, social work, or a related field • Mental Health Professional (MHP) status as defined by Washington State • Active Washington State credential or license, including LICSW or LSWAIC, LMHC or LMHCA, LMFT or LMFTA, Psychologist or Psychiatrist, or Agency Affiliated Counselor (AAC) • Minimum of two years of crisis intervention experience • Strong verbal, written, and typing skills • Ability to work effectively in a remote, fast-paced overnight environment • Thursday–Saturday, 12:00 AM–8:00 AM Pacific Time night-shift availability • Preferred: call center, hotline, or telephone assessment experience • Preferred: experience within public mental health systems, especially King County • Preferred: additional training or certification in suicide prevention or trauma-informed care • Must reside in Washington, Arizona, Ohio, or Texas
• Excellent medical, dental, and vision coverage • Generous Paid Time Off • 12 paid holidays • Annual wage increases • 403(b) retirement plan • ORCA transit pass discount • Free parking • Flexible scheduling • Self-care tools • Weekly check-ins with your supervisor • Comprehensive training, supervision, and ongoing support • $4.00 per hour differential for working the night shift
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