Crisis Counselor Supervisor, Bilingual – Part-Time

🔥 2 hours ago

🗣️🇪🇸 Spanish Required

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Logo of Crisis Text Line

Crisis Text Line

201 - 500 employees

Founded 2013

🏥 Healthcare

🤝 Non-profit

🌍 Social Impact

💰 $23.8M Series B on 2016-06

Healthcare • Non-profit • Social Impact

Crisis Text Line is a non-profit organization providing free, 24/7 support for people in crisis. Through text messaging and platforms like WhatsApp, individuals can connect with trained volunteer Crisis Counselors who offer confidential assistance. The organization helps people manage issues such as anxiety, depression, and various forms of abuse, with a mission to move individuals from a state of distress to calm. Crisis Text Line also provides volunteering opportunities and bilingual support, supporting mental health awareness and promoting empathy and resilience in communities.

📋 Description

• Provide real-time guidance and support to remote volunteer Crisis Counselors • Step into texter conversations as needed • Provide leadership during high-risk situations • Monitor volunteer Crisis Counselor conversations for training adherence and quality support • Ensure volunteer Crisis Counselors adherence to code of conduct

🎯 Requirements

• 3+ years of crisis intervention work experience • Bilingual, ie. fluent in English and Spanish (written & verbal) • Ability to work flex shifts up to 12 hours per week, including weekends, nights, and holidays • Experience with G-suite

🏖️ Benefits

• Bilingual support • Remote work options

Apply Now

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