
11 - 50 employees
Founded 1990
💼 Consulting
🏥 Healthcare
📣 Marketing
Consulting • Healthcare • Marketing
Crisp Professional Development is an organization focused on enhancing professional skills through various training courses. They offer a wide range of programs including leadership, management, communication, and HR courses designed for individuals and teams. As an accredited center for the Institute of Leadership and Management (ILM), Crisp is committed to delivering bespoke development opportunities that cater to the unique needs of their clients, ultimately aiming to make a positive difference in their professional lives.
🔥 9 minutes ago
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11 - 50 employees
Founded 1990
💼 Consulting
🏥 Healthcare
📣 Marketing
Consulting • Healthcare • Marketing
Crisp Professional Development is an organization focused on enhancing professional skills through various training courses. They offer a wide range of programs including leadership, management, communication, and HR courses designed for individuals and teams. As an accredited center for the Institute of Leadership and Management (ILM), Crisp is committed to delivering bespoke development opportunities that cater to the unique needs of their clients, ultimately aiming to make a positive difference in their professional lives.
• Serve as the first point of contact for prospective clients • Provide empathetic intake support and warm-transfer calls when appropriate • Answer incoming calls consistently during business hours • Support consultation scheduling, appointment changes, and calendar coordination • Follow up with prospective and existing clients • Assist with mailing, document management, and non-billable attorney support • Use ESI VoIP, Clio, and Clio Grow to manage client interactions • Gradually assume lead qualification and broader operational responsibilities
• Excellent verbal communication with a clear, understandable presence on the phone • Proactive and empathetic approach to client interactions • Strong scheduling and dynamic calendar management skills • Comfort with VoIP systems, Clio, Microsoft Office, and adapting to new platforms • Reliable high-speed internet • Dependable home-working environment • Comfort using VoIP/mobile phone systems • High emotional intelligence and patience for sensitive client interactions • Solutions-oriented problem-solving and initiative • Availability during the firm’s U.S. business hours • Openness to occasional overflow coverage • Recruiters do not contact
• Remote work opportunity • Generous holiday time • Professional development and career advancement opportunities • Potential incentives for additional coverage • Leadership exposure and guidance from experienced professionals • Small-firm, close-knit, collaborative work environment
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