Senior Revenue Operations Manager

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Crisp AB

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1999

📚 Education

💼 Consulting

Education • Consulting • Coaching

Crisp AB is a consulting and education company that specializes in enabling sustainable organizational growth through coaching, engineering, and training programs. They focus on enhancing leadership, team collaboration, and agile methodologies like Scrum and SAFe, helping businesses adapt and thrive in a dynamic environment. Crisp also emphasizes the importance of lifelong learning and knowledge sharing, working closely with clients to foster a culture of innovation and sustainability within their organizations.

📋 Description

• Own the end-to-end deal process: quote-to-close, contract routing, approval workflows, and signatory management. • Manage and maintain our contract tooling (currently PandaDoc; DocuSign consolidation in flight). • Be the first call for AEs when a deal gets complicated — structure, pricing exceptions, multi-year terms. • Partner with legal and finance on contract templates, renewal workflows, and CLM as it evolves. • Own the operational side of key partnerships (e.g., UNFI), including sell rules, agreement tracking, and internal coordination. • Build and maintain the internal knowledge base so AEs can self-serve on partner rules. • Design and run onboarding for new AEs on our revenue stack (SF, Apollo, Gong, PandaDoc).

🎯 Requirements

• 5–8 years in Revenue Operations, Deal Desk, Sales Operations, or a closely adjacent role at a B2B SaaS company. • Hands-on deal desk experience: you’ve structured complex deals, managed approval workflows, and worked directly with AEs and legal. • Strong process ownership mindset — you don’t just document a process, you build it, maintain it, and hold people to it. • Experience with contract tooling (PandaDoc, DocuSign, or similar) at an operational level. • Fluency in Salesforce as a user and process manager (not a developer).

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events