Account Manager – Travel Nurse

🔥 51 minutes ago

🐊 Florida, Texas – Remote

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⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 11%

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Logo of Cross Country Healthcare

Cross Country Healthcare

1001 - 5000 employees

🏥 Healthcare

🎯 Recruiter

☁️ SaaS

💰 $3.8M Post-IPO Equity - Cross Country Healthcare on 2004-08

Healthcare • Recruitment • SaaS

Cross Country Healthcare is a healthcare-focused staffing and workforce solutions company. It provides clinical and non-clinical staffing services including travel nursing and allied assignments, locum tenens for physicians and advanced practice providers, per diem/local staffing, permanent placement, school professionals, home health/PACE services, and executive/interim leadership placements. It also offers employer-facing workforce solutions such as MSP/internal resource pools, locums vendor management, on-demand crisis staffing, international solutions, and recruitment process outsourcing, plus a technology platform (vendor-neutral VMS/Xperience), analytics/insights, and related advisory services.

📋 Description

• Manage facilities within the assigned territory, including positions, candidate submissions, confirmations, issue resolution, and customer service • Act as liaison between Placement Consultants and facilities • Understand facility needs and match appropriate candidates to open positions • Review applications for candidate quality control • Promote healthcare professionals and Cross Country to facilitate job interviews • Contact facilities to add and update needs • Follow up daily on pending submissions, extensions, renewals, and P1s • Communicate and negotiate with internal and external clients • Confirm contract details with facilities and Placement Consultants • Build strong working relationships with Cross Country teams and departments • Collaborate with Account Management, IVS Managers, Clinical Liaison, Recruitment, Sales, Payroll, and Billing teams • Represent and support Cross Country business initiatives • Provide professional service to internal and external customers • Monitor aligned associate production and escalate concerns to the Account Management Manager • Provide backup coverage for absent associates or colleagues • Perform other duties as assigned, with or without accommodation

🎯 Requirements

• Prior experience in a business office environment, preferably in a staffing, medical or sales • High School Diploma or equivalent • Minimum of 1-year experience in customer service-related role • Ability to prioritize and manage time effectively • Computer proficiency with databases, email, Excel, and MS Word • Aptitude to work in collaborative efforts, yet be self-initiated to exceed goals and objectives • Must be organized, levelheaded, focused and attentive to details • Excellent written and presentation skills • Excellent interpersonal, listening and communication skills • Assertive character, motivated to meet goals • Strong analytical ability and planning skills • Ability to troubleshoot, problem solve and resolve conflict

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