Staffing Specialist

🔥 1 hour ago

🗣️🇨🇳 Chinese Required

🗣️🇪🇸 Spanish Required

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Logo of Cross Country Healthcare

Cross Country Healthcare

1001 - 5000 employees

🏥 Healthcare

🎯 Recruiter

☁️ SaaS

💰 $3.8M Post-IPO Equity - Cross Country Healthcare on 2004-08

Healthcare • Recruitment • SaaS

Cross Country Healthcare is a healthcare-focused staffing and workforce solutions company. It provides clinical and non-clinical staffing services including travel nursing and allied assignments, locum tenens for physicians and advanced practice providers, per diem/local staffing, permanent placement, school professionals, home health/PACE services, and executive/interim leadership placements. It also offers employer-facing workforce solutions such as MSP/internal resource pools, locums vendor management, on-demand crisis staffing, international solutions, and recruitment process outsourcing, plus a technology platform (vendor-neutral VMS/Xperience), analytics/insights, and related advisory services.

📋 Description

• Post job orders in CCH applications and coordinate with the Account Manager to fulfill client staffing needs. • Screen candidates for qualifications, maintain an up-to-date database of qualified healthcare professionals, schedule and assign staff to shifts, orientations, and visits based on skills, availability, and client needs. • Manage last-minute staffing changes, replacements, and call-offs effectively to ensure seamless service delivery. • Ensure all healthcare professionals meet compliance, licensing, and company requirements; partner with Compliance and Onboarding teams to address documentation gaps and reduce time-to-fill. • Assist with scheduling client orientation and ongoing training for new hires to ensure adherence to company and client policies. • Build and maintain collaborative relationships with healthcare professionals, clients, and internal team members to foster engagement, retention, and satisfaction. • Partner with clients to prioritize orders, prepare deliverables, and understand staffing requirements. • Submit profiles, coordinate interviews, expedite offers, and monitor healthcare professionals’ performance to support revenue, headcount, and fulfillment targets. • Monitor client demand trends, provide feedback to sourcing teams, and escalate issues to Staffing Managers or Directors as needed. • Conduct regular check-ins and complete evaluations of healthcare professionals to ensure performance, quality, and client satisfaction. • Achieve or exceed assigned performance metrics and participate in daily huddles; may cover on-call duties as required, including during Business Continuity Plan activation. • May be responsible for occasionally visiting local clients and healthcare professionals to meet the needs of the business.

🎯 Requirements

• Minimum one year of related experience in healthcare staffing, recruitment or administration. • Strong organizational and multitasking skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment. • Effective communication and interpersonal skills to engage diverse clients, healthcare professionals, and internal teams professionally; bilingual (Mandarin or Spanish) required. • Proven problem-solving abilities to promptly manage/address staffing challenges, client issues, and operational concerns, including last-minute changes and call-offs. • Proficient in Microsoft Office Suite; familiarity with staffing software, databases, or automated systems preferred. • Knowledge of healthcare regulations and compliance standards, with experience partnering with leadership and compliance teams to ensure timely, compliant placements. • Ability to work independently with minimal supervision while collaborating effectively across teams.

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