Salesforce Business Analyst

🕒 August 28

🇺🇸 United States – Remote

💵 $95k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐🕵️ Salesforce Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrossCountry Consulting

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🏨 Hospitality

💼 Consulting

💰 $1.5M Venture Round on 2021-02

Healthcare • Hospitality • Consulting

CrossCountry Consulting is a business advisory firm that provides integrated solutions for financial and risk management. Their expertise includes technical accounting, financial reporting, operational accounting optimization, and integrated risk management. The company also specializes in technology-enabled transformation, supporting organizations with finance transformation, data transformation, and analytics. CrossCountry Consulting serves various industries such as financial services, life sciences, technology, media, telecommunications, real estate, hospitality, and government contracting. With a focus on strategic finance, the firm helps clients through transactions like IPO readiness, mergers and acquisitions, and divestitures. They aim to create present and future value for businesses by collaborating with CFOs, private equity sponsors, and corporate leaders to solve current challenges and prepare for future success.

📋 Description

• Partner with clients to understand business goals, document requirements, and translate them into clear user stories and functional specifications • Facilitate and support discovery sessions, workshops, and stakeholder interviews • Collaborate with Salesforce configurators, developers, and project managers to ensure requirements are accurately understood and delivered • Analyze complex business processes and break them down into actionable requirements across the project lifecycle from discovery through deployment • Maintain and prioritize the product backlog, refine user stories, and define acceptance criteria • Support system integrations by identifying business needs and facilitating collaboration between client stakeholders and technical teams • Contribute to client-facing deliverables, including process documentation, training materials, and status reports • Evaluate and escalate project issues, risks, or conflicts and offer proactive suggestions for smooth project execution • Develop and implement firm-approved AI-enabled solutions for clients in accordance with company policies • Stay informed about emerging AI tools and techniques and identify compliant opportunities to enhance client solutions and internal processes

🎯 Requirements

• 3–5 years of experience in a Salesforce consulting firm or professional services environment, supporting Salesforce implementation projects in a Business Analyst role • Solid understanding of the Salesforce platform, including core objects, the data model, and key product areas such as Sales Cloud, Service Cloud, and/or Experience Cloud • Experience facilitating requirements-gathering sessions and translating business needs into user stories, process flows, and functional documentation • Familiarity with Agile/Scrum methodologies and project management practices • Strong communication and interpersonal skills • Ability to work in a fast-paced consulting environment with multiple client engagements • Excellent organizational, verbal, presentation/facilitation, and written communication skills • Willingness to travel for client and team engagements as needed • Demonstrated ability to responsibly explore and adopt firm-approved AI tools • Openness to learning and applying emerging technologies, including AI and automation, in alignment with firm policies and client standards • Bachelor's degree or equivalent work experience • Experience in a consulting or professional services environment is required • Salesforce certifications are a plus but not required

🏖️ Benefits

• Annual bonus • Medical, dental, and vision coverage • Flexible spending accounts • 401(k) with company matching • Generous parental and maternity leave policies • Technology stipends • Wellness reimbursement programs • Professional growth support • Dedicated coach • Experienced leadership support