Director, Compliance

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🚔 Compliance

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Oversee the end-to-end post-closing suspense function, including intake, assignment, aging, prioritization, escalation, and remediation • Conduct in-file reviews and draft responses or rebuttals to Compliance PCQC findings • Establish governance and escalation protocols for aged, overdue, or unresolved post-closing suspense items • Analyze post-closing suspense trends to identify systemic, recurring, or material deficiencies • Build and execute periodic diagnostic testing for suspected emerging risks • Govern the compliance issue lifecycle from identification through closure • Act as the point of contact for widespread or systemic issues and coordinate root-cause analysis, remediation, controls, monitoring, and documentation • Facilitate corrective action, control implementation, and post-implementation validation testing • Drive continuous improvement through technology adoption, workflow automation, and data analytics • Develop and maintain a centralized issue management repository and reporting dashboards • Partner with Regulatory Change Management on regulatory developments and remediation • Evaluate remediation effectiveness through post-closure testing and validation • Produce executive-level compliance reporting for senior and executive leadership • Coordinate issue responses and supporting materials for regulatory examinations, internal audits, investor reviews, and other oversight activities • Fulfill additional responsibilities and special projects as assigned

🎯 Requirements

• Bachelor’s degree in a related field or an equivalent combination of education and relevant professional experience • 7+ years of experience within a financial institution, preferably a large or complex organization • 5+ years of experience in risk management or consumer compliance, specifically related to mortgage originations • Demonstrated proficiency in managing compliance issues, corrective action plans, post-closing deficiencies, root-cause analysis, remediation, and issue validation within a mortgage lending environment • Advanced working knowledge of mortgage lending and compliance processes • Advanced working knowledge of enterprise workflow platforms, including Encompass, Mavent, Jira, and Salesforce, preferred • Comprehensive understanding of mortgage loan operations and associated control frameworks across the origination lifecycle • Advanced knowledge of federal and state mortgage lending regulations, including Dodd-Frank, QM/ATR, RESPA, TILA, TRID, ECOA, HMDA, GLBA, Fair Lending, UDAAP, and SAFE Act • Exceptional written and verbal communication skills • Advanced prioritization and time management skills • Ability to meet critical deadlines

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • Company-provided short-term disability • Employee assistance program • Wellness program • Competitive compensation plan • Robust benefits package