Loan Officer

🔥 5 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Manage and respond to company-provided inbound customer leads received through phone inquiries and system-assigned referrals • Build rapport with prospective customers, assess financing needs, and present appropriate mortgage solutions • Conduct clear, compliant, and effective mortgage-related conversations throughout the loan origination process • Analyze mortgage products, rates, and program options to identify appropriate financing solutions • Guide customers through the mortgage application process, including collecting information, reviewing documentation requirements, and setting expectations • Execute outreach, follow-up, and customer engagement activities to support lead conversion and loan production goals with the Operations Team • Maintain and grow an active loan pipeline by following up with leads, coordinating next steps, and advancing applications toward closing • Use mortgage origination systems, CRM platforms, and other business applications to manage customer interactions and pipeline activity • Maintain knowledge of mortgage products, programs, guidelines, and market trends • Maintain compliance with applicable federal, state, company, and regulatory requirements

🎯 Requirements

• 5+ years of experience in the mortgage industry • Current SAFE Act mortgage loan originator licensure, or eligibility to obtain and maintain licensure, in designated states including NY, NJ, FL, NC, SC, GA, TX, AZ, CA, PA, MA, VA, CT, TN, IL, and OH • Experience evaluating borrower financial information, including income, assets, credit, and related loan documentation • Experience converting inbound leads and customer inquiries into mortgage application opportunities, preferred • Knowledge of retail mortgage products, underwriting guidelines, policies, procedures, documentation, and systems • Excellent sales, negotiation, and customer service skills • Excellent communication and collaboration skills • Skilled in initiating and leading phone-based sales conversations with prospective clients

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package • Career development opportunities