Senior Manager, NFST

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Manage the Non-Funded Support Team • Oversee daily responsibilities to ensure the timely review and approval of disposition requests and compliance support cases related to the NFST team • Play a key role as a stakeholder for audits, examinations, and compliance inquiries related to ECOA, FCRA, and adverse action regulations • Participate in the Risk Management lifecycle by creating, updating, and managing tickets in JIRA, conducting research, root cause analysis, corrective action implementation, UAT, and post-implementation validation testing • Provide oversight to all LOS pipelines to ensure correct disposition and folder placement • Ensure files are dispositioned in a timely manner when applicable • Build and maintain mechanisms to manage the timing of key events related to ECOA compliance • Act as the primary point of contact for implementation of new products/LOS; conduct testing to ensure compliance and accuracy • Operate as a key stakeholder for exam/audit/monitoring for inquiries related to ECOA, FCRA, and adverse action by drafting narratives and creating data sets • Ensure notice of adverse action/incompleteness meet regulatory compliance requirements • Act as a policy and procedure subject matter expert related to ECOA, FCRA, and adverse action • Manage compliance support cases related to Non-Funded Support Team (NFST) • Conduct User Acceptance Testing (UAT) and post-implementation validation

🎯 Requirements

• Bachelor’s degree and/or equivalent combination of education/experience • Minimum 3 years of experience in the mortgage industry • Minimum 2 years of experience in a compliance and/or risk role • Minimum 1 year of experience managing teams, including reviewing and approving team outputs • Experience in creating and analyzing data sets for audits and regulatory compliance • Experience acting as a key stakeholder for audits, exams, and compliance inquiries • Working knowledge of JIRA • Working knowledge of ECOA (Equal Credit Opportunity Act), FRCA (Fair Credit Reporting Act), adverse action regulations, and policies and procedures related • Familiarity with applicable LOS; including but not limited to: Encompass, NFTYDoor, Figure, and Quantum Reverse • Excellent communication and collaboration skills • Excellent analytical and problem-solving skills • Excellent attention to detail, prioritization, and time management skills

🏖️ Benefits

• medical • dental • vision • 401K • short-term disability • employee assistance program • wellness program