Junior Project Manager, Technology

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CrossMedia Inc.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 1998

🤝 B2B

📣 Marketing

☁️ SaaS

B2B • Marketing • SaaS

CrossMedia Inc. is a communications agency specializing in website development, digital marketing, and digitization services aimed at driving business growth. With over 25 years of experience, CrossMedia offers integrated digital transformation services tailored for small and medium-sized businesses (SMBs) to enhance operations and improve customer engagement. The company provides a 12-week immersive program named the 7 Streams Program and an all-in-one marketing platform, BizBoss CRM, to help businesses streamline operations and elevate brand experiences. CrossMedia is passionate about digital transformation, striving to give SMBs a competitive advantage in today's digital marketplace.

📋 Description

• Support the Program Manager in coordinating technology projects, workstreams, and enterprise solution initiatives • Maintain project plans, timelines, milestones, action items, decisions, dependencies, and risk/issue tracking • Track progress against deliverables, priorities, and project objectives • Follow up with stakeholders to keep commitments moving forward and identify areas requiring attention • Maintain accurate project documentation and project-status visibility • Coordinate project meetings, working sessions, status updates, and stakeholder discussions • Prepare agendas, capture notes, document decisions, and manage follow-up actions • Gather updates, summarize progress, and highlight risks, blockers, and key decisions • Partner with business and technical stakeholders to align teams • Organize requirements, priorities, open questions, and project documentation • Identify and document risks, issues, assumptions, blockers, and dependencies • Track mitigation plans and escalate items requiring additional support or decision-making • Support user acceptance testing, release readiness, implementation activities, and post-launch follow-up • Create documentation, training materials, FAQs, and adoption resources • Support consistent project management practices, tools, and documentation standards • Contribute to improving project templates, workflows, and delivery processes

🎯 Requirements

• 1–3 years of experience in project coordination, project management, technology operations, product operations, business operations, or a related role • Experience supporting technology, software, data, automation, workflow, or enterprise solution projects is preferred • Basic understanding of project management principles, delivery tracking, stakeholder communication, and documentation practices • Familiarity with Agile delivery concepts, sprint planning, backlog management, user stories, acceptance criteria, or software development lifecycles is a plus • Experience using project management and collaboration tools such as Smartsheet, Microsoft Teams, SharePoint, Jira, or similar platforms is preferred • Strong written and verbal communication skills with the ability to organize and summarize information clearly • Strong organizational skills with excellent attention to detail and follow-through • Ability to manage multiple priorities while keeping stakeholders informed • Comfortable collaborating with both business and technical teams • Curious, proactive, and willing to ask thoughtful questions to understand scope, requirements, and next steps • Able to work independently while knowing when to escalate, ask for guidance, or bring issues forward • Demonstrates accountability, professionalism, and a collaborative mindset • Positively contributes to Crossmedia culture and helps create an environment built on trust, clarity, and shared success

🏖️ Benefits

• Benefits eligible • Flexibility to work in hybrid manner with in-office and work from home options (depending on role) • Open/Flexible PTO/Annual leave with US & UK specific policies • Sponsored healthcare options and agency-wide physical & mental health support • 401k with company match (USA), and generous Pension (UK) • Paid sabbatical at significant milestone anniversaries • Generous paid parental leave policy • Life milestone recognition & support • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development) • Cell phone/tech reimbursement • Student Loan payment plan (US) • Tuition reimbursement • Learning & Development and training programs • And burgers – lots and lots of burgers