Temporary Care Navigator Lead

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $56.3k - $73.2k / year

⏱ Part Time

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Crossover Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Crossover Health is a healthcare company focused on innovative primary care services. They offer both virtual and in-person healthcare solutions through their health centers, delivering a comprehensive range of services including primary care, physical medicine, mental health coaching, and occupational medicine. Crossover Health partners with employers and brokers to provide integrated healthcare plans that aim to reduce healthcare costs and improve patient outcomes. Since 2010, they have been pioneering an advanced primary care model in the United States, emphasizing a holistic approach to healthcare through their licensed care teams across all 50 states.

📋 Description

• Lead a team of Care Navigators processing referrals to secondary care outside Crossover Health, including specialists, imaging, community resources, and employer benefits • Provide training, support, and guidance to the Care Navigation team • Maintain specialist, community service, and employer benefit directories • Audit data integrity, patient feedback, and referral documentation • Troubleshoot or escalate issues for the Care Navigation team • Manage staffing schedules for efficiency and optimal coverage • Establish and maintain relationships with identified service providers • Train relevant stakeholders on the external referral process • Ensure day-to-day staffing and appropriate coverage • Assist the team in processing a determined amount of referrals • Serve as a role model to achieve decreased healthcare spend, increased quality, and excellent patient and provider experience • Perform other duties as assigned

🎯 Requirements

• Minimum 3 years experience working in the healthcare field • Minimum 1 management or supervisory experience • Bachelor’s degree or relative medical experience • Experience in office management or administrative role • Excellent communication and people skills • Ability to multitask and prioritize • Self-starter with strong problem-solving skills • Excellent organizational and time management skills • May require standing, walking and sitting for extended amounts of time • Manual and finger dexterity and hand-eye coordination • Requires corrected vision, hearing and speech within normal ranges • Must be able to effectively communicate with patients and team members

🏖️ Benefits

• Comprehensive benefits package including Medical, Dental, Vision and 401K