Patient Access Specialist

🕒 July 16

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Crossroads

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Crossroads is an outpatient treatment provider for people dealing with substance use disorders, specializing in medication-assisted treatment (MAT). They offer a comprehensive approach to recovery, including FDA-approved medications, peer support, care coordination, counseling, and contingency management, personalized to the unique needs of each patient. By providing convenient access to services through a 24/7/365 patient access center, virtual appointments, and their Instant Intake® service, Crossroads facilitates recovery journeys across multiple states, such as Georgia, Kentucky, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. Dedicated to high-quality, evidence-based care, Crossroads supports their community with resources and partnership programs to ensure a compassionate and successful path to recovery.

📋 Description

• Answer incoming and returning calls • Respond quickly to patient inquiries • Schedule/reschedule patients to the appropriate clinic utilizing various EMR systems • Demonstrate exemplary customer service • Answer basic patient questions and provide program-specific information as required • Assist with other duties as directed

🎯 Requirements

• At minimum, High School Diploma or GED required • Customer Service experience in a fast paced environment preferred • Experience in healthcare, addiction medicine, call center preferred • Lived Addiction experience is a plus • Availability for variable schedules, including Saturday–Tuesday 9:00 AM–7:30 PM or Monday–Friday 8:00 AM–4:30 PM

🏖️ Benefits

• Excellent training if you are new to this field • Community events that promotes belonging and education, including community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events • Opportunity to save lives everyday • Medical, Dental, and Vision Insurance • PTO • Variety of 401K options including a match program with no vesture period • Annual Continuing Education Allowance (in related field) • Life Insurance • Short/Long Term Disability • Paid maternity/paternity leave • Mental Health day • Calm subscription for all employees