CrowdStrike
5001 - 10000 employees
Founded 2011
🔒 Cybersecurity
☁️ SaaS
🤖 Artificial Intelligence
Cybersecurity • SaaS • Artificial Intelligence
CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.
Intelligence Analyst
🔥 0 minutes ago
🇺🇸 United States – Remote
👨🎓 Internship
🟡 Mid-level
🟠 Senior
🕵️ Threat Intelligence Specialist
🦅 H1B Visa Sponsor
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CrowdStrike
5001 - 10000 employees
Founded 2011
🔒 Cybersecurity
☁️ SaaS
🤖 Artificial Intelligence
Cybersecurity • SaaS • Artificial Intelligence
CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.
📋 Description
• Drive high levels of customer satisfaction, maintaining a strong sense of ownership over many customer relationships • Quickly triage and escalate noteworthy findings from Falcon Intelligence Recon to the respective customers • Guide customers through Falcon Intelligence Recon findings and providing subject matter expertise • Be a strong voice for customers into the Intelligence and Engineering teams to improve the product and ensure that customer's feedback, feature requests, and overall satisfaction is conveyed and accounted for • Plan and lead process improvement initiatives tailored to improve overall customer satisfaction with the CrowdStrike team.
🎯 Requirements
• Ideal candidates possess strong technical expertise in dark web intelligence and threat intelligence • Exceptional customer engagement skills across technical and executive levels • Demonstrate a proven ability to independently manage multiple concurrent workstreams • Genuine passion for delivering outstanding customer experiences • Understanding and addressing customer needs at all organizational levels, from C-suite executives to security analysts • Working knowledge of cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections • Excellent written, verbal communication skills in English • Working knowledge of cyber threat intelligence terminology, key concepts, and analysis • Knowledge of the dark and deep web ecosystems, including actors, forums, and leak sites • Adaptable and willing to learn new technologies • Customer service attitude and willingness to help and problem-solve with customers • Ability to operate independently and with little direction • Ability to present and explain technology to people with less technical knowledge • Must be able to thrive in a fast paced, high stress start up environment • Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. • Ability to use AI tools and familiarity with application programming interfaces (API) as a delivery method for indicators and intelligence.
🏖️ Benefits
• SkillBridge/CSP is fully compliant with FLSA, DBA, SCA, CSHSSA and all other pertinent Federal and State labor laws.
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