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Platform Resident Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

Where this job comes from

Posted on CrowdStrike's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of CrowdStrike

CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Serve as the primary technical advisor for assigned strategic customer accounts • Develop and maintain trusted advisor relationships with customer security teams and leadership • Understand customer security operations workflows, use cases, and business objectives • Mentor customer teams on Falcon best practices and threat hunting techniques • Provide technical implementation, configuration, and troubleshooting assistance for CrowdStrike Falcon and associated applications • Assist customers with operationalizing all Falcon platform modules • Troubleshoot customer issues across small to large enterprises • Utilize and engineer native and third-party software deployment technologies • Develop scripting and application solutions using Falcon APIs • Plan customer projects and provide status updates • Collaborate with customer information technology teams • Provide support using CrowdStrike applications for vulnerability and asset management • Assist customers with integrating CrowdStrike into existing tools • Guide customer leads with incident management functions • Collaborate with Professional Services to develop customer-facing collateral

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience • 5+ years of experience with relevant security applications, which could include endpoint, identity, cloud, SIEM, etc. • 3+ years of client-facing consulting experience • Basic understanding of software deployment technologies • Knowledgeable on Windows, Mac, and Linux platforms • Experience in computer and network systems security • Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes • Exceptional communication skills with ability to explain technical concepts to varied audiences • Strong presentation and training delivery capabilities • Self-motivated with excellent time management and prioritization skills • Customer-focused mindset with commitment to driving customer success • Ability to work independently in a remote/embedded environment • Strong problem-solving and analytical thinking abilities • High level of motivation; self-starter; results driven • Proactive and thorough ability to manage work and prioritize customer projects • Ability to travel up to 20% of the time • Currently have or can obtain necessary security clearances, per customer requirement • May be required to periodically undergo and pass alcohol and/or drug tests during employment

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Bonuses • Equity grants • Health insurance • 401k • Paid time off

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